rue21 Inc (Support Center), Warrendale PA
| Address | 800 Commonwealth Dr #100, Warrendale, PA |
| Phone | (888) 871-2744 |
| Website | www.rue21.com/store |
| Categories | Corporate Office |
| Rating | 1 1 review |
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rue21 Inc (Support Center) reviews
1 Aurora Mall rue21 in Aurora, Colorado
It was 7: 23PM. One Monday, May 29th. I have been here before, but never had I received this kind of service. It was my son's first time shopping at rue21. My son needed to try on two shirts that he was interested in. Lizette was the manager on duty. (I did not know that at the time). I had approached her for a fitting room for my son, and she said they were closed because they were getting ready to close at 8: 00 PM. I begged her, if please could my son use the fitting room it's only two shirts? Lizette response was "No, sorry, but I can't. " I asked her if I purchased the two shirts, can I return them she said "yes. " The other team member who was working. Beau was very helpful. The team member even made jokes ("Would you buy me a shirt too? ") my response was only if you would let my son use the fitting room, Beau said, "Lizette is my boss. " I went on with my purchase that I made at 7: 28 PM. My son and I went to the bathroom outside of the store. After my son tried on the two shirts on, he ended up not liking the fitting. We came back to return the two shirts at 7: 40 PM the same day. Not only that, the entire team was just standing around. We would've been done sooner and in less time if we could've only used the fitting room inside the store.
Sincerely,
Lorena and an owner