Rushwood Apartments

Let me first start off by saying this complex is very nice from the outside. I even recommended a friend here and they are now residents. Plenty of trees, nice green grass, pool, gym, laundry etc. And the maintenance men are WONDERFUL! They are the best asset to this place. However that doesn’t make up for the fact that there are constant problems within the apartment itself. The thought process of the owners here is putting temporary fixes on permanent problems. I have been living here for two years and have spent the last year with no water pressure because they decided to come in and install devices to save water—but we are responsible for the water bill? I have had maintenance in probably about 6+ times over the last year for issues with my tub and the last time the handle fell off and my hand was burned because the water temperature was turned up so high. I’ve asked the manager for a PERMANENT fix to this reoccurring problem and I get nothing but crickets. Oh but the rent goes up each year. My advice: ITS EASIER TO PUT A PERMANENT FIX TO A PROBLEM THAN TO COME OUT 1000 TIMES.

Everyone is extremely friendly and are willing to work with you! The location is great, still in city limits but it feels like the suburbs. The apartment complex is nicely kept, always clean!

I really like this place. Quinton was really informative and helpful and the other two ladies in the office are nice. It’s clean, and I feel like a good value for your money. Maintenance (David) is very quick to respond as well! The walls are thin so if my neighbor is blasting their music I can kind of hear it but that doesn’t bother me. I never have to run my heat because the apartment stays warm even when it’s 30 degrees out. And I feel very safe here!

Im in love with this place is a nice place to live for a family. All the staff they are super nice and carr about everything and always respond fast when you need anything to get fix

I am supposed to go see these apartments tomorrow after reading these reviews I'm afraid to even go there thank you for the heads up

Current resident very nice maintained aprtments, maintenance calls answered quickly. Only issue is floors are very thin so sounds will travel to neighbors sometimes

I gave this one star because I couldn't give it zero! This has been the absolute worst place to live. From the crooked sales person to the management filled with lies and false promises to fix problems that were present before move in! They should be shut down for their false advertising and lack of service. The living conditions are beyond the point of fixing. It is astounding how this place operates.

Everything is all well and good until you have a problem with a neighbor and you report it to the office numerous times and nothing is done about it.i swear i dread coming home and running into them.obnoxious old man who looks like he hates life.thank goodness for the other people that live on the block that are pleasant and either say good morning/good evening when they see you or give you a simple smile.

I love living at Rushwood the staff is great maintenance is great they get right back to you when you put in a request Kim love her she makes me feel welcome when ever I come in the office Vicky and Q is great also love you guys

My husband and I were there for the showing last week. We absolutely loved the place, the staff is very friendly. Carolyn is awesome, fun and understanding. Nice area, pet friendly, pool and fitness center. Apartments are cool and clean.

Amazing apartment complex! Quinton was so caring and helpful in getting me into a place that was suitable for my children and I. Very clean apartments and nice pool.

All Positive feelings thus far, I've been at Rushwood for 7 months now, The Office Staff are awesome (Quinton & Vicky you guys rock!). Mrs. Foster has also been very helpful. Any minor Maintenance request have been handled efficiently & expeditiously (Maintenance are also nice). Nice area (the apartment grounds are well kept/Clean), any neighbor that I have encountered were all very nice I'm looking forward to another year with you guys. Needless to say, I would definitely recommend Rushwood. DR xo

Looked very well kept, the staff was extremely nice and accommodating. The units were gorgeous and the prices were great. Would highly recommend.

This is one of the worst places you can live. The office people are "nice" until you move in - then you can't find anyone. My daughter gave a list of repairs when she moved in a year ago that were needed. When she moved out after a year, the repairs were still not done. She has now been waiting to get a final bill from the company as to what she owes. This has been going on for over 6 weeks and still not response. And the attitudes of the Property Manager - Kimberly Foster - when you ask for the balance. Like why does it take over six weeks to add and subtract numbers. I tried to rate this no stars, but then it would not allow me to post. Figures! DON'T MOVE HERE - MANAGEMENT IS VERY UNPROFESSIONAL AND NON-RESPONSIVE. I just read the responses from the "Owner" Kimberly Foster. She is the worst - she is the reason nothing gets done. Kimberly Foster you need to go!

No lock out service. 6am I called maintenance and his unpleasant respond was we don't do lock- outs and you have to wait till the office opens at 9. I informed him that it was cold outside and I have to be to work in a hour. (Silence) Next I asked him is there anything we can do? He suggested I call a lock-Smith. Ugh. It's freezing out here. I'm a resident from another state and have no-one in the area. This made me SOL

All I have to say is WOW! From the second I walked into the leasing offices I was met by a very pleasant and upbeat agent Quinton. The community and all it's amenitity were exactly what I was looking for. The renovated kitchen and bathroom in the unit are beautiful. From the second we looked at the unit we fell in love with it! They're are also pet friendly which is a great bonus. Highly recommended!

This plastic was decent before new management. 1 bed room I'm paying $1222 price increased. NEW MANAGEMENT SUCKS. Can NO longer drop rent off at office before 5th of the month. YOU HAVE TO MAIL IT OUT.and it's $80 late fee. GOD FORBID YOU LOCK YOURSELF OUT TAKING THE TRASH OUT. AND DON'T HAVE 50 BUCKS CASH IN YOUR POCKET OR MONEY ORDER OR YOUR ID. YOU'RE SCREWED. New management BLOWS!

This place is the worst it was the worst when the original management company was here and now it's the worst with the new management company It has been 90° for the past week and I have called four times to tell them that my air-conditioning is not working and they still have not sent anybody out I had to chase people around I had to go online put an emergency work order in and even talk to three different people and they keep telling me they'll be out and they'll be out no one ever shows up I still don't have AC. I can't wait for my lease is up to get out of here is a waste of money don't move here.
UPDATE: I got a call from a maintenance man telling me that because it's not 90 or above outside that it doesn't matter what the temperature is in your apartment that they will be out on the next business day that there's nothing they can do for me now and the manager refused to call me I will be taking this to corporate
UPDATE 2: they finally came to fix it. The man was really nice I still stand by my original review this place is out of control with its policies.
Dogs barking all day everyday. Mold in the basement. The A/C unit is so old it can't keep up with the current weather.
Thank you trying.

I just moved in October of 2016 and I am enjoying my new apartment and all of the amenities very much. The Staff at the Leasing Office are very helpful and courteous. Maintenance issues are resolved immediately. It is very clean.

The property is well maintained and whenever a maintenance claim is put in, it is responded to quickly. I also find the office staff to be friendly and helpful.