Safe & Sound Automotive, Kutztown PA
Address | 425 Oak Haven Rd, Kutztown, PA, United States | ||||||||||
Phone | +1 610-683-7880 | ||||||||||
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Categories | Car Inspection Station | ||||||||||
Rating | 4.9 15 reviews | ||||||||||
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Safe & Sound Automotive reviews
15I had a great experience getting my car inspected here! They were super flexible and kind, they were able to work with the work schedule, and they were very upfront about the cost of my service. I will definitely be going here again! Super great vibes all around! Definitely a female-friendly mechanic experience (:
Nice work done here at this shop. Very friendly & honest staff great shop to have work done on your car.
Safe and Sound is my new go to place for service and repairs on all of my vehicles. They are quick and professional, and always very up front and open about pricing.
Great staff team! Managed to squeeze my fiancé in LAST minute for an inspection, Autumn and the techs took care of everything. Will 100% be coming back for future visits.
I found both women in the office to be warm, helpful and personable. Their mechanic was candid and factual about the service my Subaru needed.
5/5 and 10/10
Very kind and helpful owners and cute mechanic
fun videos on the tv
My Subaru Forester feels well loved
I have been a customer at Safe N Sound for the past 5 years since moving out of my parents'. I was spoiled by my own family's auto shop back home, so I was looking for something family run and reliable. I am so glad I found these people, and love supporting a woman owned business. I count on them for inspection, routine maintenance, diagnostics, and more. These folks are EXCELLENT communicators; they will be 100% honest and work with you and your schedule. Just today they fit me in with an hour's notice on an already busy day to check for a nail in my tire - plugged it up and I was out within 25 minutes. Typically when I need to drop my car off I speak with them on the phone numerous times throughout the day and get lots of helpful updates. We are a one car family and they always get it back to me quickly. The prices are reasonable as well, and they'll tell you what you'll need in the near future. I feel so so lucky to have them around!
Went in to get my car fixed today and was greeted by the employees, owner, and mechanics with nothing but kindness. They knew exactly how to fix the issue and were very understanding and helpful. Great service and great staff. Highly recommend!
Small local female led shop.short staffed leading to long wait times.overpriced.friendly and pleasant overall making the hole in the wallet hurt only a little less
Would I utilize this shop again in the future? ABSOLUTELY. Outstanding service and customer service skills. All around great place to go, very knowledgeable on every aspect of mechanical issues. I tried for DAYS to remove a broken spark plug from the cylinder and couldn’t remove it. Rob had gotten it out not even an hour after I dropped it off. If you’ve got an issue with your vehicle, take it here! They will make you feel like family, not just a number.
Safe and Sound is a wonderful little garage right outside of Kutztown. The staff are friendly, professional, and trustworthy. I will be returning to them for my auto needs
Safe and Sound was originally recommended to me by my former neighbor and I've been going here for over 10 years. Always received great service and never had any issues with quality of work. Pricing is reasonable. Highly recommended.
I was having a car emergency and needed someone to look at my car asap. As a young woman myself, it was comforting to be greeted by a woman-ran business. I immediately felt safe and they were very kind and knowledgeable. She took the time to explain everything to me and made sure I was comfortable with all the repairs and charges needed on my car. They even offered to call my parents and explain it to them. I did not feel rushed or pressured like I have at some big chain mechanic places. I really appreciated their great customer service and will be coming back next time I need something for my car & for oil changes. Glad to have found this place!
The employees there are very helpful and kind! They explain everything and provide estimates for services/parts needed. It was super easy to make an appointment and they have a place to wait while they work on your vehicle. Overall, I was very pleased with the service I received here and I highly recommend them for automotive services!