Safelite AutoGlass, Washington PA

The technicians at Safelite refused to replace my windshield because they found the thinnest layer of surface rust at the top corner of my windshield. If you plan to take your car there, be aware that they may find any reason to refuse service.

A complete shame I can not call and speak to a human being at the location. I have a fleet of trucks that I want to give them the business to repair but I cannot get to a person to discuss my needs. Absolutely ridiculous.

I had a new windshield put in my crown Victoria I thought I was having an issue with windshield wipers it ended up that they installed a windshield with a flat spot on it the wipers went right over top of it and never touched it I changed wipers five times finally went to the Ford garage and they told me I had a faulty windshield

Safelite repair Safelite replace.warranty the work they do.only had 1 issue in the past where the seal shrunk and then the windshield cracked again. But time and time again the texting and service provided exceeds my expectations.

Made a claim on the windshield of my ‘16 Fusion due to a chip that turned into a pretty bad crack, and these guys got the job done in less than 24 hours. I was able to schedule an appointment easily, they got me in the next day, and had my car done in just over an hour. Their staff is highly experienced and polite, and it shows in the efficiency of their work.

If I could give them 10 stars, I would. Great place to take your car to if you ever need any window repair/replacement! Thanks guys!

Would give less if I could. We traveled a total of 60 miles back and forth and wasted an afternoon only to have Safelite tell us they didn't have the correct windshield in stock. This was after we checked with them the day before and the day of the repair.

Busted my Ford F-150 windshield. They got me in the next day. Had my window fixed in a little over an hour. Also installed new wipers I had bought somewhere else. Gave them my insurance info they took care of the rest.

Fast, courteous and on time service! I got a stone chip on my windshield and was able to get an appointment the next morning through my auto insurance website.

It took five days to get a windshield put in. Thought that was a little crazy since their ads say same day.

The staff were very nice. My complaint is that they pulled my windshield out only to tell me they could not repair it due to rust on the pinch welds (not even that bad of rust) it could’ve been so bad for me if it wasn’t for my family to come get me from there. I just put in about $800 dollars into so I could pass inspection. It isn’t right they can just take my windshield off and then say “whoops we can’t do anything to fix this have it towed to an auto body” I have a daughter I depend on that car to get to work and take my daughter to daycare. This was so bad for me and my family and I’m still not over it. But again the staff were very nice and polite. I’m just so frustrated.

They took me in early 1 hour wait time they was awesome great service work clean workmanship thx.

This shop has it together. At first I had trouble getting in touch witha human. You call and a recorded message comes on telling you to book or schedule online. We'll I am driving delivering a load to PA. A rock hit my windshield and cracked it really bad. I finally got In touch with frank in Washington, PA. He actually ordered the windshield (they had one in Cleveland) after doing all the research to find the proper one believe it or not there are almost 5 windshields that come for a 2021 ram! I was super nervous because after waiting 3 days in PA what if it didn't fit or it was the wrong One? No worries it was the correct one. They opened right on time and honored my appointment. The put a protector on my seat and returned the truck exactly the way it was. By that I mean they didn't move my seat or mess with my fridge that lives in where the passenger seat was.

Very Clean and very proffessional. Couple of days later back In texas I took a closer look at the trim around the windshield and found everything in place and tight as it should be. Amazing. I really don't like anybody working on my truck. But this was a great experience. I recommend this shop. Talk to frank he will take care of you. The same foes for the rest of the staff. I heard them talking to other customers and they were proffesional and respectful. Keep up the good work.

Thank you for getting me on the road again!

Trevor was very professional and friendly. Windshield was replaced in a timely manner and communicated well. Would definitely use again!

They advertise installing windshields in all makes and models but they wouldnt install in my 1986 gmc. Plus you cant get thru with a phone call. What good are all their commercials if you cant get any help from them?

They are quick, nice, friendly, and they work with you. Thanks you guys of helping me out while I was still at work and you guys were off the clock

The job was done well and quickly, which made it very convenient. My only complaint comes with the online quote and appointment scheduling. It is kind of clunky feeling and the actual price paid in person is a bit higher than quoted even though I put in the make and model of my car. Overall it is a good place to get a quick windshield replacement if needed.

Could not talk to anyone in reguards to services prior to a tech showing up. I had questions and there is no way to interact with a person.

So I took my car to Safelite Autoglass out in Washington PA cause I could get a real good price so it was worth it. Me and Kimberly Sue English-Harms got there at 4 o'clock and they said it will be ready at 5. So we came back at 5 and they waived me in.they found one little pinhole of rust in the corner of it and they said sorry, can't install a new one cause of insurance purposes. Thank God my wife was there or I would of been stranded. The big wig managers where there and seen it and shut down the job. They closed up shop and made me leave. I got a text to be there at 8: 00 the next morning to try to cut out the spot and weld it with a welding rig, which I didn't really want to bother anyone. They said I couldn't put rust preventive and jb weld it to fill the void cause thier glue wont stick to JB weld (which is a lie cause I checked online) So we drove back up this morning. Only the tech was there and I leveled with him and said look man, we gotta figure out a solution to this problem. I got him to sell me a new windshield so I would already have one to come home and have somone put in. So I had to pull the car out, go get windshield glue, and tack the old windshield back in to get it towed home cause they won't tow your vehicle without a windshield. Made it home, Called a local shop in Wierton called All Glass they said bring it over, we fix what safelite can't fix all the time. As i drove over to there the windshield was creeking and slowly cracking as I drove so I had to go super slow, and passes 2 cops (thank God they where nice enough not to pull me over). All Glass got me in right away and it was done in a hour with no problems. So be warned, never take a older vehicle to a Safelite Center, it may get impounded! Lol All for a WV inspection sticker.

Joe did a great job today, he arrived when he said he would and the windshield replacement went very smooth and quick. He offered post installment care which was good to know.