Santander Bank Branch, Lancaster PA
Address | 100 E King St, Lancaster, PA, United States | ||||||||||
Phone | +1 717-393-0705 | ||||||||||
Hours |
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Website | locations.santanderbank.com | ||||||||||
Categories | Bank, Financial Institution | ||||||||||
Rating | 2 3 reviews | ||||||||||
Nearest branches Santander Bank Branch — 100 N Northern Way, York, PA, United States Santander Bank — 1917 MacDade Boulevard, Folsom, PA |
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Similar companies nearby Truist — 270 Good Dr, Lancaster, PA Belco Community Credit Union — 452 S Duke St Suite 200, Lancaster, PA |
Santander Bank Branch reviews
3The manager Ms. Trump was very polite and courteous. However the other tellers could use customer service training.
If you do not speak Spanish you are treated like trash. I with drew $2500.00 and given in all in $20.s to buy a car. The bank manager's explanation that it's tax season and they ran out of $100 dollar bills. So. POOR planning and management. Never going back here again.
I bank here. Great bank, unfortunately terrible customer service, especially Edwin. He never follows up even though he said he would a few times. Just throws out a bunch of compliments while you wanna open an account and then forgets you exist no matter how many times you try to reach out. The lady In charge (the one in the office) doesn't really seem to care much either. Those two just seem to yap amongst themselves about personal things while customers wait. In short, staff needs to be retrained or replaced. I just come for the atm now. If I need to do any business transactions, I go to a different branch (usually the one near giant, they're amazing people over there!)