Sheetz #263, Carlisle PA

Waited a half hour for my food when I placed my order online. My food was ready and got cold while waiting on a drink. I finally got tired of waiting and said something and was told the manager wants them to make everyone's food first. Well that's great but now I have a hot drink and cold food. The manager needs to be helping her employees when they are swamped with orders instead of walking around the store doing whatever it is she was doing. There is no reason that I had to stand there waiting for my drink while my food got ice cold. I also work in food service and this would not fly at my job.

Lost our credit card there but a nice person turned it in and the lady who answered the store phone said she would mail it to us out of state. Thank you!

The manager of the food area was quite nasty. I am on a strict diet. I can't have the normal non-dairy creamer because of my diabetes, so I requested for the person behind the counter for almond milk because it works with my diet AND it's good for diabetics. The manager got nasty and said "They can take the non-dairy creamer that's out there. " I attempted to explain that it's never been a problem before to which she responded, they were told they couldn't do that. This Sheetz site just lost a coffee sale and three customers as my wife and my niece will not be returning there either.

You should require people to wear masks in your store. I walked in and walked right out. You have all the signs, now start enforcing the rules.

They wouldn't sell beer to my father (obviously over the age of 50) because his ID would not scan (which is fair), but when my mom also tried to buy beer they refused to sell to her as well because "she might be buying it for him. " Both of my parents are over the age of 50, which it plainly states on both of their IDs. The whole thing was so nonsensical, especially since they still sold to me (the only one who could actually pass for under 21). It would be one thing if they were polite, but the staff was rude the entire encounter. To add insult to injury, our food order was also messed up.

I go to this store frequently but today I went and I had ordered a burger with lettuce tomato and bacon, when i got back to work the top of my bun had some kind of black crusted stuff on it.i was not happy, i tried to call and no one will pick up the phone.i would not recommend getting from the menu as you don't know what you are going to get.it is always a surprise

Very fast. Ya may be busy but overall very good service and the employees are patient with ppl. Saw other customers get rude toward an employee and the cashier was very professional and still was polite even if they were being rude to her.

Needed to add engine oil to our car on a drive from NC to NY. Sheetz had what we needed and super star Corey helped us out on a cold day. Thanks for helping us beat the storm!

Gas station and updated convenience store.
Good option for a quick lunch stop. Deli sandwiches made to order. Touch screen system to custom order food and specialty drink. Located in close proximity to the highway for a quick stop while passing through the area like we were on our trip.

FAST MTO service bad customer service. Rude & young inexperienced staff during the day. Most of the teen staff high on probably high on X or weed

Early morning, traveling back from vacation in PA. Stopped for gas at 5: 45am, car full of sleeping kids. Music is BLASTING LOUD at the gas station. Why so loud? ! Good grief!

Always slow, line is always backed up, employees standing around

EDIT: I complained to the management about the slow service, they sent me a 5 dollar gift card. Found a bag of trash at the end of my driveway, I have felt the love.down to 1 star.

Awesome Convenience sheets provided me with today! In and out within 10 minutes including ordering a sandwich.

This place is always busy it seems.doesn't have the ice cream / frozen yogurt like some locations do.

I work right down the street from this Sheetz and today was the first time they pissed me off. Lost me as a customer.

This is a very clean &friendly sheetzlocation I always stop by when I'm in the area 6/14/17