Shiroi Hana, Philadelphia PA
Address | 222 S 15th St, Philadelphia, PA, United States | ||||||||||||
Phone | +1 215-735-4444 | ||||||||||||
Hours |
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Website | www.shiroihana.com | ||||||||||||
Categories | Japanese Restaurant, Asian Restaurant, Bar, Restaurant, Sushi Restaurant | ||||||||||||
Rating | 4.1 16 reviews | ||||||||||||
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Shiroi Hana reviews
16Really quiet and homey vibe. The food arrived fast, had a good portion size for a decent price point. And you'll be supporting a family restaurant.
I would give it zero stars if I could. The waitress was extremely rude. Everytime she spoke to my significant other regarding our dining experience, she would rudely and disrespectfully dismiss him and not listen to him. The customer service that she provided was absolutely subpar and a disappointment to say the least. The salad had brown lettuce that may have been going bad. Why would you serve that to any customer? We were the only black couple in the es uptablishment and was pressured into tipping them. The food portions compared to the price of the food was disproportionate. The waitress who waited to everyone else did not seem to confront anyone else for a tip but us. We felt very uncomfortable and deeply angered by this experience. The waitress treated the white and asian customers much better than us. I believe this is due to race. Overrated place and not worth the price. We will not be dining there ever again. Our first experience here was everything and it only took one experience to know this establishment is not worth spending our hard earned money at. Tips are earned not handed to you by customers. Just because you served us does not mean you deserve a tip. Your customer service and the type of guest experience you provide is crucial. Just food for thought, if you customers to provide gratuity, provide an experience worth tipping for.
We got there Wait over 20 minutes to get served.when we finally did get waitress kept suggesting alcoholic beverages to me even though. I was fine with just water because I was dealing with a headache after we ate our food and we left. The waitress then hassled us for a tip mind you we were the only black couple in the restaurant in the majority of people that were in there was of Asian descent and white and one Middle Eastern man. If I can get zero stars I would would not be going back there. Mind you I don't like going into race I really don't after dealing with that experience. We really fel uncomfortable we really fel some type of way. I've been to plenty of sushi place I've been to plenty of ramen place never been harassed and like that.
Relaxing atmosphere, friendly service and the food was excellent. The Hamachi Kama was especially delicious. Overall a great dining experience.
My partner has gluten allergy, and I had mentioned that to make all the items Gluten Free and specifically mentioned not to add crunchy on the Island roll because it has gluten, but they still added crunchy. When I called the restaurant about this they were very rude and they confessed that they don't read notes on the order. This is food safety issue, I'm keeping a look at my partner, and if something happens to her I'm gonna sue both Uber Eats and the restaurant to no end!
Absolutely not deserving of current reviews. Haven’t seen or eaten sushi this bad quality in years. Too much rice. Fishy. Edible but would never pay to eat this.
Friendly staff, excellent sushi and safe covid-19 practices. The quality of the fish is great!
I meet with friends this restaurant from time to time! This is my favorite place to pass a nice evening. I go to this spot routinely. The cooking is fantastic, the workers are courteous and the charge is good. I like eating in this restaurant to have a decent supper.
Took my girlfriend here as a surprise date. The food was fantastic and the whole vibe was very cozy. The house sake is incredible and my girlfriend loved her sake lightening. The host/server was fantastic. I had the unadon and it was the best eel I've ever had by far, the sashimi was also so fresh it almost made me cry. My girlfriend had the Japanese steak and had to cover her mouth to keep from screaming out of excitement. If you like Japanese food or culture at all you will be extremely satisfied leaving this place.
Japanese food and the feeling here is great.i love this place, excellent food & service.i will probably become a regular.
I visit this superb restaurant from time to time because I enjoy the good mood that is outline this place. The staff is extremely attentive and well trained. The service is absolutely rapid. Needless to say, the food they cook is first-rate. I ate there often and I was always delighted. The price is decent. I highly recommend this place to to everybody.
My fav spot for tasty Japanese food. Do not leave if it's busy, it is worth it. The service was very sociable and kind.
I very much loved the dishes and service, good location very close to my residence. The staff members are always super nice. Would recommend to others.
One of my top spots for quality japanese food. Great place to meet and catch up with friends. Prices that won't shock you.
My top place for quality japanese food.the service here is friendly.prices were reasonable.
Japanese food, so tasty. It was so savory. I'll return with my friends. It has an awesome feel to it.