Shoemaker Heating and Cooling, Honey Brook PA

Took forever to complete a very easy external part replacement cost like $400 and still doesnt work correctly thanks for nothing

I was referred to Jacob Shoemaker by a woman that works at the ACE hardware store in West Chester. I am so grateful that I told her about my ongoing issues with the company that installed this new heater and that she took the time to give me Jacob’s contact info.
I wish I could give him 10 out of 1-5 stars. He’s honest. I would trust him with my keys after this experience with him.
100% recommend!

Jacob went above and beyond. Was difficult job and was Incredible! Awesome! He's the one you need to call! Thank You for giving me my house back to normal!

I had a great experience with Jacob! He was quick to respond and quick to fix the no heat issue. Great service!

Just finished converting my heating system from oil to gas. I couldn't be happier with the service team at Shoemaker HVAC! Everything went smoothly, and now we are enjoying a comfortable atmosphere at just a fraction of the price! If you're looking to convert, or just need a seasonal tune up, I highly recommend this company!

Jacob was very professional, knowledgeable and honest! Him and his crew were on time, he gave me options and the problem was taken care of right away! I would recommend Shoemaker heating and cooling to anyone!

Very thorough, mindful of details and most professional.
Very knowledgeable.
Would refer them as a 5 star company.

I wanted to share with you the experience I had with Shoemaker Heating and Cooling.
Jacob (the business owner) came to my house on time and was very thorough. He explained everything to me as I had several issues with my unit. He was here 4.5 hours! Like I said, he was very thorough.
My house when built was framed with roof on for months. The hurricane hit and we ended up with 8 ft of water in the basement. The unit was already there. Obviously, the builder had to replace the unit. But they never cleaned up and just put a new unit in the tray with an inch of mud. Jacob did his best to clean this up.
Jacob also smelled gas when he walked in the room. I have smelled gas before and would investigate and then the smell would not be there. I thought I was going insane. It appears my gas value had a crack or something and was leaking. Thankfully, this part should be covered under warranty. But until it arrives and is installed. I have no heat. We are happy for these mild days.
Jacob also found that the builder’s installer did not properly cut out the side of the furnace’s return air inlet. Pictures below. Jacob explained that my system was working as if a person had to breath out of a straw. It was greatly restricting the airflow through the furnace big time. Jacob fixed this but it was not easy. It was hard to get to everything after it was already installed.
I was very happy with the service provided and signed up for the maintenance program. Just wanted to throw this out for any of you looking for a HVAC company and the issues we had.

Shoemaker Plumbing and heating came through for me during a stressful time. My homes plumbing failed on my family and I. Tim and his partner came out within the hour and immediately started working. They provided professional service and ensured that the cleanliness of my home remained intact. Tim and his partner went above and beyond to ensure that the work was completed correctly and to our satisfaction. Thank you Tim for your professionalism, experience and knowledge!

Third time I have needed this company in emergency situations and absolutely would refer them to anyone

I highly recommend Jacob and team for any of your heating cooling needs! Top notch customer service and value! I also loved that he educates the customer and fully addresses all of your concerns! Call them today! You won’t be disappointed!)

Jacob and his team came and replaced our HVAC system after it stopped working in the middle of summer. They worked hard through some majorly hot and humid conditions. All of the guys were friendly, personable and an ease to have in the house for a few days. We are very happy with our new and efficient system. Thank you!

Wonderful service the same day when we lost our AC in a heatwave. Our system needed replacing, and we had our home back to cool the next day. They are the best!

Very knowledgeable. We had Horizon out and they told us they wouldn’t work on a Bosch system. Shoemaker Heating and Cooling said no problem. Also installed a generator. Highly recommend.

Shoemaker Heating and Cooling is a professional business, honest, competitive prices and a pleasure to work with. Jake is professional, prompt, courteous and does a great job with installations and servicing. Explains all available options and will help with any decisions. Would recommend to anyone.

They came out the day after we reached out (in July no less!) and fixed our issue on the spot, giving us the cold air we desperately needed! Their pricing was incredibly fair with no hard sells or upcharges. We ended up signing up for a maintenance agreement and feel really good about our decision. I highly recommend them!

Jacob and his team are amazing! They performed quality and professional work while installing our 2 ductless mini split systems along with re-wiring our entire basement for refinishing. The team was always on time and paid attention to detail. I would recommend their services to everyone.