Smith Auto Shop, Wilkes-Barre Township PA

Great customer service! Explained everything with my inspection! I have previously had work done on a car a few years ago and they were great then as well!

Best. Thorough. Very honest people. Besides my work. I saw them tell a lady all she needed was a tires not a wheel bearing. That's how honest these people are. Very. Rare. For mechanics to be honest in pa. These guys at this place are rare.

Did a very poor job on my daughters Lincoln, went to dealer because brakes were noisy and low, it was then we found that clips and springs were not properly installed and rotors and brake pads got ruined. I will never go back there and don't recommend that shop at all.

Was told they'd have my truck towed either Sunday or Monday. When I called them I never got an answer. Poor service

I brought my truck here 2 mondays ago for a vehicle inspection. They guy tells me 65 bucks and he would be done by noon. He calls me at 2pm and tells me, to pass inspection I would need a tire and front breaks, and it would cost 175$ for breaks and inspection together.now I knew I would probably need a tire But breaks? My vehicle break light always tells me when it's time to repair my breaks and it was NOT on. But I said ok because the last time I did breaks was 2 yrs ago. So I pick my vehicle up, get the tires changed and bring it back. I ask him is he sure it would only he 175 he says yes. No other fees when i pick it up? (Guy) NO. I should be done around 5: 30.5: 30 comes, he calls, I go to the shop, he hands me a bill of $223. (Me) what is this I thought u said $175? (Guy) O yeah the oil change is 55 dollars. I tell him I dont have 223$ and i never asked for an oil change. Which I didnt. He acts surprised No? (Me) NO. I paid him 175$ he tells me I got a free oil change. And literally the next monday My change oil light came on.

Amazing little shop! The guy in there explained everything to me so thoroughly and gave me a GREAT deal! I started sending my whole family there!

Honest, reliable and dependable mechanics who give professional service at a reasonable price. Recommend to any one who is looking for a trustworthy auto shop.

Really helpful staff. They even made a recommendation on a lower cost repair than I was expecting.

These guys did such a bad job and then charged me almost a $400 more then what was suppose to be done. I took it in for a very specific job didn't get that done and they removed parts that wasn't supposed to be touched at all. My jeep is now sitting on a lifted at Jack Williams to completely fix the damage they did and charged me for. Lesson learned never go there again nor will I support anything they do.

400% mark-up on the cost of all parts. Took a week and a half after the date promised to be ready by. Lost my insurance card and owner's card while in his care, then refused to put the stickers on. The Mechanic he has is PHENOMENAL and deserves to be working for a much more reputable facility.

I was gifted a parked Chevy Cavalier to help me get around town during the week. (I share a car with my boyfriend.) The car was quickly becoming a nightmare. I couldn't get the title for weeks. But when I brought it in to get it inspected without new plates, they kindly called the notary where I obtained the pink slip and arranged for me to go get the new plates/registration. I've never been treated with such consideration by a mechanic before. They turned a bad/stressful day into a more pleasant one by going the extra mile.

I had many car repairs needed and these guys are the best. Finished it in one day-decent prices-updated thru out the day. Nothing but decent people and great to their customers, These guys know what their doing and made my car run like a charm after they were finished. They went the extra mile for us and I will forever be grateful for the happiness you both brought me today, Thank you again so very much!

Awesome Experience at Smith's the staff and owner were true professional and extremely happy with my experience. I would highly recommend them to anyone.thank you again a new loyal customer

Id just like 2 take a minute & write a quick comment on my Personal experiences & gratitudes I feel 2day Thanks 2 a Great Friend & local auto shop, I know Me & my family's travels will remain Safe. I've always been a long time customer of Smith's Auto of Wilkes-Barre Pa, and always had the best experience & fair treatment when having Work/Inspections done to my cars. I highly suggest when any of you need any kind of repairs done or inspections, that you Please take the time & go to Smith's Auto. It's Always Worth It! Thanks Again. Joe Findora