Social Security Administration - Phone Service Only, Philadelphia PA

I just tried to call and make an appointment with the social security office and they hung up in my face i don't appreciate that.

I came in was seated and my number called. Went to the area to be seen and in no more than 20min. I was walking out the door with all my business taken care of. The agent was perfect in every way and I couldn’t believe how perfect it went. Just saying.

I just don’t understand why the office closes at noon on Wednesday which is the day right at the middle of a week.

I legit called this place 25 times in a row and someone picks up and hangs up they are horrible I hate them and everyone needs to be fired and new staff they do not care

0 stars. Refused to allow us to file a form that the SSA regulations state they are required to accept. "I don't care what the regulations say" is a direct quote. Folks in other areas have uneventfully filed this form at other offices. Truly a terrible office that does not know how to do their job.

I came in for one little thing there was a 40+ minute wait on line alone, just to receive a ticket to be seen after i sat for over and hour! Women children was running around, it smelled so bad, no hand sanitizer or anything this place was disgusting and the security guards stay on their phones more than they secure the building. This government office needs to do better!

My experience at this office was pleasant.everyone i interacted with-including the guards-was patient, professional, and knowledgeable.in regard to reviewers' personality complaints, while a good sense of humor and certain other personality traits might be nice, their absence shouldn't distract us from our purpose for being there.did you get your business handled? Do you know more now than you did when you arrived?

i couldn't get what i went there for, but i understand the rules and know what i need to do next.it amounts to more work for me, but that's not their fault.

My husband and I said it was the worst experience ever. The security people was the meanest people ever. Down right rude would be the best description we could use️. Horrible human beings as public servants.

You wait in long lines and they take their sweet time to call your name or number hate coming here

They dont answer th e phones at this place I know the high volume of calls but they dont answe yours calls

A nightmare experience. I got every material ready but the white lady just won't do her work. I went to another SSA office and got it solved immediately. What a waste of time! I spent 3 hours here only to get nothing!

The agent we met with was very helpful / very knowledgeable and had a good sense of humor. The office is pleasant looking and has parking nearby. Get an appointment first - we waited over an hour. Agree that the general staff is unfriendly and intimidating - a tense atmosphere there.

This place is employed with ignorant and sorry black employees especially Ms. Borden who are there to just pick up a paycheck. And no wonder why President Donald J Trump is in office and I hope he stays in office after dealing with such sorry and pathetic individuals.

I spent half a day Tuesday, all day Wednesday, and half of Thursday still no resolution of their issue. I have to return on Thursday. Also submitted a reconsideration and after 3 months no reply as of yet