Spring View Apartments

Have lived here well over a year. Staff is friendly, property is clean, and work orders are fulfilled quickly and promptly. I would recommend Spring View Apartments to anyone.

I’ve lived in multiple apartment complexes in the lehigh valley over the last few years, and this is by far the worst. Maintenance temporarily fixes issues and will not address the actual root problems, I’m assuming because they don’t want to spend the money. My ceiling leaked after a pretty bad storm so I submitted a maintenance request. Nothing was done to my ceiling but I received an email a week later saying the roof was fixed. I emailed again asking to see proof that the roof was fixed, and also requested that my ceiling be checked for mold since it was over a week that I dealt with the leak. No response. My AC unit broke and after multiple emails I was given a portable AC unit that barely cooled my apartment (it’s mid July and I’m on the top floor) I was unable to stay in my apartment for almost 3 weeks due to the heat. I asked to be compensated in the rental payments and was disregarded and told that a part was ordered and there was nothing more they could do. Many other issues that I could go on about. Just overall not a good experience here, they do not seem to care about residents at all.

I have lived here for now 3 years.
The apartment complex is great! I enjoy safely walking my dog around the neighborhood, the clean pool, and chatting with the office staff.
I see some disparaging reviews of Kathleen Nagel but I can honestly say she has been wonderful. Being in charge is tough but I have found her to always be helpful, understanding, and willing to find common ground. I continue to live in spring view because of the great staff and my nice apartment complex. 10/10 would recommend. Would take negative reviews with a grain of salt.

Lived here for 2 wonderful years. I found Spring View to be safe, beautiful, and comfortable. I especially loved the sense of community and the amenities are fantastic.

I've lived here for about a week now and I absolutely love it. I can honestly say that I feel safe here. Springview is just minutes away from Krocks Rd where I enjoy going to Starbucks, Whole Foods, Nordstrom Rack, Ulta, Target, Five Below, and Costco. Wegmans is just a few blocks away too. My neighbors are friendly, respectful, courteous, and not in your business. Everyone in the office is very nice as well. Julie and Kathleen have been so awesome, so pleasant, professional, and on top of everything. I've been working closely with Julie and she is the sweetest and so nice. She is always smiling and just has a great attitude. Her communication skills are top-notch. She will always get back to you right away by phone or email. My dog loves it here too and it makes me happy to see her happy. The dog park has 2 sides one for small and large dogs. There is also ample space for my dog to run around. Also, the dog wash is conveniently located across from the park with a sink and a drying station. Their Luxer One package system is so very convenient too. UPS, FedEx, USPS, Amazon, and DHL will deliver the packages to the community center (unless you have coordinated with them to deliver the heavier things to your building) and someone in the office logs everything in and notifies you by email and text message with a code to retrieve your items. Overall, I can see myself living here for a long time and I am so happy with my spacious apartment. I have a 1 bedroom with a den and it is so pretty. When I moved in the apartment was very clean and looked like no one lived in it. The fridge, dishwasher, stove, and microwave are all stainless steel by Whirlpool. I love how big and spacious the kitchen is. You will not be disappointed as there are plenty of cabinets and countertop space. My bathroom is spacious and my walk-in closet is ginormous lol. I couldn't have chosen a better place to live.

I’ve lived here for about a year now. The promise of luxury living with the reality of slum ownership. Not only is the construction incredibly cheap, but the staff is simply incompetent.

You hear everything your neighbors are doing above, below, and next to your apartment. The HVAC system makes an unbearable hissing and ticking noise 24/7. The apartment shakes when the garages open. Maintenance is ineffective at remediation.

The office staff is terribly unconcerned with any and all tenant issues, as you can also see from various reviews here. It’s just never their responsibility to help, apparently. For paying over $2000/month, one would expect at least some resemblance of customer service quality.

Zero stars if it was an option. At least they get one.

My wife and I moved into Spring View almost 24 months ago after we sold our home at the height of the market. The complex is a great community and the area is well kept. Our 14 year old loved the green space and also riding his skateboard and bike around the complex. The outdoor sitting area by the pool is fantastic for family gatherings, it has built in grills and very relaxing lighting when it gets dark. We have since moved out of state and we would highly recommend this community to anyone moving to the Allentown area.

So far so good! The complex is very nice the leasing office people are nice the amenities also good can’t complain.