St. Luke's Family Practice - Walnutport

Find a different office. Every time I come in here I have to be on time or I get billed a no show fee. But yet it’s ok for the doctor to take 30-60 minutes to get to you passed your appointment. It’s wrong, unnecessary, unprofessional, and a waste of my time.

And they always asks these 2 questions:

Are you wanting to harm yourself?

And they leave you in the room alone for 60 mins.

Emily is absolutely wonderful in the front office, however my mother had a terrible experience with the other front desk girl while trying to schedule an appointment. She questioned my mother very rudely and did not seem sympathetic at all that my brother was very sick and needed to be seen. Do not go into the medical field if you do not know how to speak with people. Thank you Emily for being so kind, they are lucky to have you.

My wife recommended this office after a great meeting with Dr. Shetayh.

Everyone was extremely professional and kind. Dr. Shetayh, took time to speak with me and learn about my family history. He let me speak openly and provided excellent care options for my concerns.

My family has been using this PCP for years. We are always well cared for by everyone there.

I would like to give a better rating because Dr Manzella is wonderful, however the staff there is very rude and uncompassionate! I brought my autistic daughter in for vaccinations and she was already scared, the nurse who administered the vaccination only made the situation worse. She has absolutely no compassion and didn't speak kind to me or my daughter. She actually raised her voice at her and told her that if she didn't sit still it would hurt even worse. True as that may be it didn't help the situation and actually made my daughter panic more. After she administered the vaccine she walked out with no concern to see how my daughter was or to give any consoling words. I also have an older daughter who is autistic and passes out with vaccines so in my experience you don't just leave the room right after giving the vaccine, overall I feel we've received very poor medical Care today

Great medical clinic that is affiliated with St. Luke's Health Care System. It never seems to be crowded and wait times are fairly short.

My fiance and I are both patients of this practice. We are very pleased with the office ladies and Anne. I havent been seen by Dr. Manzella so I cant really speak how she is but I'm sure shes great too since Anne (P. A.) Is. I have a hard time going to new doctors but since coming I can honestly say I am very comfortable and that's very important to me! Keep up the great work and expecally now with this covid making it wrough then normal!

Staff is unhelpful and rude, If you speak to Stacy, don't say a single word she finds inappropriate because she has sensitive ears.

I have been a part of St Luke's health network for many years and enjoyed the service I have received. I recently moved and found this location near my house. After my first visit for a routine physical, which is covered 100% by my insurance, I received a bill. They marked me as new patient, even though the doctor was reading notes from my past visits. The way they coded the bill, my insurance was unable to assist me, and I was forced to pay for my one free physical a year. Don't go here, they are all about the money$$$