St. Luke's Macungie Medical Group

This place is hit or miss depending on which caregiver you get. Don't let them just send you home with no meds.

The doctors have cut back hours. You can never get in for sick or injury appointments for at least a week! I called for an injury and have to wait 11 days for an appointment. I've already been at an urgent care and my problem is just getting worse.

Doctors are incredible, front office staff is friendly. Couldn’t ask for a better doctor’s office!

They never return callbacks. They never answer their phones. They never update you on bloodwork or test results. They have too many patients and not enough doctors. I could go on and list several scenarios where they have failed short. I’d look for another practice.

Been going there a very long time. But ever since they became part of St. Luke's, getting an appointment has been almost impossible. Considering leaving their practice.

I was in to see Dr Bortz on Wednesday, March 1 for a sinus infection. Dr Bortz is great - she takes the time to answer all my questions and I never feel rushed when I go and see her. She is great - I have the highest respect for her.

I have seen Dr O’Connor as a patient for about 20 years and I wouldn’t go anywhere else he is an awesome Doctor and friend as well, I trust him with my care he covers everything from start of appointment to finish. I may try his patience at times because of my Diabetes and admittedly telling him what I eat but other than these things my visits are never questionable and if they are I send a message to him if I forget something. I trust him with my care each visit.

I have sensory issues with touch but Giovanna Zana in the OBGYN department was very patient and accommodating. Would definitely recommend for people with similar issues.