St. Luke's Saucon Valley Family Practice, Hellertown PA

The short spanish lady working in the desk area in the back by the exam rooms needs to be fired. I swear, every time I come in for an appointment she is silently judging me for my personal concerns. She does not make you feel comfortable when speaking to her and addressing personal issues rather she takes a moment to look you up and down or ignore you once addressing a concern without asking any further questions. This place is nothing without Dr. Muragali. The male doctor in there and Bridget at the front desk are the only two people who have ever made me feel comfortable as long as I have been coming here. Please do something about this staff. Also, if Amy wasn’t fired yet please do so as well. I came in about a year ago for a concern and ended up getting multiple test done just to be ignored at the fact that protein kept showing up in my urine time and time again and nothing was done about it. She told the staff to call me after the FOURTH time of taking a test with the same results to tell me I was fine. I ended up going to another Dr because she was extremely useless and I knew something wasn’t right and I ended up having an infection. Poor staff!