Staples, Willow Grove PA

I came to staples for help printing a banner and purchasing promotional accessories for my business presentation. My representative DJ was really great at communication and interpersonal skills. She helped me every step of the way. The job was finished efficiently, and quality of work was really impressive. This location is very helpful. I notice a lot of teamwork and support among the staff that allows them to satisfy customers.

So very happy with Staples banner printing. I'm a graphic designer and Photoshop my photos to look their best and the equipment matches my color specs AND I can get projects same day.

All my office supplies located at a convenient location with courteous and knowledgeable staff there to assist me.

Web site provided all necessay infamtion and pricing. In store experiance was slow, but knowledable and pleasent

After trying different places went to Staples, Willow Grove to get my passport photo taken. The very efficient and friendly staff had it all sorted out in 10 mins. UPS had an unfriendly snarky lady & Walmart had no staff to either answer the photo center phone or man the counters.

I don’t normally post a review but I had to take the time to do so. I almost does everything based on reviews now. I have been to many staples and I must say this willow grove location the folks are excellent and values people time. I put an order in and most of the time before the day ends my order is done. I seems to always get Dj thanks for your great customer services.

My daughter is graduating HS and everyone in the neighborhood has their sons or daughter's yard signs on their yard except for me because the company they used closed for the season so I searched around and a coworker asked me if I had try Staples which I didnt know they do this kind of art work. So 9 hrs.after a visit to Staples, WALLLLA, I am happy. Excellent work and friendly people taking care of the customers; Staples is my "go to" next time I need something or anything. Thank You Staples!

Product was great- customer service was horrible. No eye contact- no greeting- didn't ask me any questions- I asked associate where something was, he just pointed to the other end of store- he slammed my change down on the counter and just walked away. Super rude and if that was my first time coming to that location, it would have been my last. But I get it- folks aren't always pleasant.

UPDATE 5/24/23

Bill saved me so much time yesterday thanks to his knowledge. And I very much appreciated his sense of humor too!

Outstanding customer service!

Five minutes before an impt meeting my camera died. I blamed it on Zoom, but it was the camera and not Zoom.
I needed a quick replacement before my next meeting.
I ran to this store that I've been using for over 20 years, and the staff was incredibly helpful.

Charlie walked me through the store until he could find the cameras, and then made a suggestion as to which one was best to purchase. Then as I was walking to the cashier he took the time to tell me about Staples Connect, your new app, which had a coupon that saved me $10 off my purchase!

Then Cindy, the cashier, kindly took the time since no one was waiting, to link my membership account with this new app. Then she showed me all the helpful new features, like how I can save a coupon before it expires.

Thank goodness this store has remained open, and I'm very grateful for all the help I received!

Great experience with DJ at the Staples in Willow Grove, PA getting business cards and a banner made. Very competent, very knowledgeable, and patient while I made corrections. She was the same with everyone - doing it right, handling multiple people at once with calm. And everyone there was nice, and helpful

I went to purchase a stand up desk riser. I left my wallet in my yoga bag at home. Arielle was so helpful, looking up my rewards membership, helping download the app so I could pay via PayPal and pick up curbside. She really went above and beyond to assist me and I am grateful!

Always easy to place orders and get them either shipped or to pick them up from a store. Their prices are generally comparable to Amazon, so I prefer to support the few brick and mortar stores that are still in operation.

JOHN was extremely helpful. Stopped by for a few items.he was efficient and had a great attitude. Appreciate the help!

Their staff is incredible. I was going thru the loss of a family member, and Delores in printing was so empathetic and considerate of my needs. I would have never been able to get thru that day without her. You are very lucky to have an employee like her