Starbucks, Plainfield PA

I like Starbucks, but today I ordered a Green Tea Frappuccino and a young lady said that she washed already everything and she can’t make it.

We order two venti matcha lattes with sweet cream cold foam. We had no chance to even order our food before she told us the total and walked away. There was in fact no sweet cream cold foam but we were charge for it.

Somehow even though it's not busy they still forget your order and you have to ask again where it's at. Multiple people who paid after me got their items before I did. Thank you for wasting my time

I don't usually "splurge" in fact I usually hit the 7/11 for coffee but today while traveling home I decided I wanted something particular I was thinking a Macchiato but not what Starbucks calls what I know is a Macchiato.thankfully the "barista" (Coffee Girl) Alix (Alice) was quite helpful in sorting me out with a particular drink I was looking for. Cool Spelling on the Name "Coffee Girl" you were so kind and patient with me thank you.

Cool under pressure. Just one person on staff taking mobile orders as well as managing a growing line while remaining friendly and congenial as we placed our order. She set expectations and did not allow the situation to get out of hand. I got my order quickly all things considered. Altogether I’m pretty impressed with how it shook out but reckon there’s a problem with staffing here.

Heroic lady trying to do it all while being overwhelmed with clients. Alwaus smiling despitenodd not in their favor. Obviously managment of this place sucks.

Average and slow services Coffee was warm not hot. They kept forgetting to call out the orders as they were prepared so they sat there.

Awful behavior. Rude and unwelcoming. Just because ONE Starbucks employee in ONE place was rude to a customer and got some money does not mean you all need to look for reasons to do it. I had 100% proper PPE as I know this virus is deadly. A nasty little girl behind the counter couldn’t hear me so from OVER 6 ft away I pulled my mask out (not down) so she could hear me say my name and she POUNCED on the opportunity to be a jerk. Uncool Starbucks.

No matter how early I place my to go order, it is not ready when I arrive. In the past month it's happened at least 3 times. I order 10-20 mins ahead of time, arrive, to find all the employees hanging our or just not even at the counter, not making any orders. Doesnt matter if its busy or not. I have had multiple employees apologize to me for this while I wait but it continues regardless. PLEASE be better.