Storage Sense - Reading

I would Highly recommend this business they were very professional and very quick to responds and questions and great rates on storage units! I would definitely use their service again and Highly recommend them to Family and friends.

The on-line payment process is awful. Even the manager said that they were no longer going to be using it, however, refused to compromise and refund even one of the over 5 late fees we received even though it was not our fault and I provided proof of this. Polices are inconsistent, and despite having "13 years in customer service, " the manager is rude and ignorant, and is incapable of explaining the inconsistencies between what she says and what is written.
The facility is average, but be advised the front gate never closes.
I was fine with that, but all the late fees and the manager's attitude is why I took the trouble to leave. It is about the same cost as other places. Not worth the headache. With all the closer facilities available, go somewhere else.

My experience with storage Sense has been great the personal at this facility are very kind and caring professionals who take pride in there work they are very easy to work with and they are always there for assistance and to answer questions it is very easy to rent a unit and is a quick and fast process they also have a referral program that is really cool if you refer a friend you get a discount from your rent which is a awesome idea overall I’ve been more then happy choosing this facility to store my belongings I know my stuff is safe with them also this is one of the only facility’s around with 30 foot units and vehicle storage is allowed I personally fully recommend storage sense its very convenient and the property is secured oh and I forgot to mention that they put brand new roofs on the storage facility and there are no more leaks from the previous facility owner if you need to find a place to keep your belongings safe storage sense is the place to go

The person helping me, MacKenzie was very polite and answered my questions/concerns. I have both a vehicle and storage unit with storage sense and feel confident with my personal items in their care.