Store Space Self Storage

Very personable manager, great customer service. Explained the process to me quickly and thoroughly. Whole staff worked well together and was polite.

Michael was very pleasant. He did a great job. Would recommend him to work at this site. Store place should keep him here.

Super convenient and great prices. An employee named Michael helped me set up my unit and he was super kind and helpful

Yessssss Mike was like my Savior in that place. I switched 3 different units n like 15mins & he wasn’t even mad! Shoot he just kept showing units until I was satisfied.that was so peaceful & pleasant.then u had Dime n the front well n the store.cracking jokes handsome & funny wit a job ladies here’s ur chance.bottom line I was very happy wit not only my unit but my service.they some good brothers running that store! Thanks again guys.

I had a storage unit at the Lancaster Ave location in Philadelphia, PA. They auctioned my unit, after I prepaid the rent. I have bank documents that indicate the payments as well. This is an urgent matter, as I need my items. The unit contained a full 3 bedroom house full of furniture, clothing, electronics, appliances, personal and private documents, as well as my degrees. I had insurance and everything. This matter needs to be rectified immediately or I will take legal actions

Storage factory has roaches, they did exterminate my unit but now all my stuff smells like bug spray.

Customer service was good especially by Anthony he was over the top helpful, but the storage area was really dusty.

Rented there for less then a month and my belongings were damaged by rodents, the staff said it often happens at that location and he hope I paid for insurance which I did but they refuse to help me let alone talk to me SMH now my children is without a bed smh the worst experience EVER!

Great people. Will help you out if you just let them know what's going on. My father had storage there for about 5 years and when he have to go in the hospital and I am late making his payments they always work out me. Great place.

Excellent, excellent customer service. They go above and beyond to provide their customers with the best experience possible from beginning to end. Made my stressful move a little easier and I greatly appreciate the help of staff. Highly recommend.

The customer service here is horrible along with the hours. If you’re a working person and need access after work I don’t recommend this location. They don’t open on time and don’t answer the phone during business hours.

No visible staff. It was super dark, and there was no illuminated signage to identify light dials. My mother (who rents a space here) almost fell. I called their number twice while we used cell phone flashlights to see inside Mom's storage unit.

The folks I spoke to couldn't reach the person who was supposed to be physically present at the facility.

This is by far the best storage place in Philadelphia.
Best value for money, good location if you are in University City (although the neighborhood is not the best, to say the least, the Street itself and the area near the storage place is industrial and felt safe whenever I went there), and extremely friendly and helpful staff.

We stored our belongings there for 4 months and everything remained as it was when we stored it.

The only con is the limited hours, if you are working.

Im not really good with names. I believe its Anthony and a young lady who always help me. Anyway they're always polite and helphful. Plus you cant beat the prices here!

I'm currently renting here must say I'm very pleased with the service here! Very efficient customer service!

Love the customer service. We have rented storage here several years in a row and Reggie always remembers us. Great man, makes us keep coming back. Love that they keep updating and improving the property. Would like to see lines painted on the floor from elevator to elevator to help navigate the huge building better. But I would recommend this storage facility to everyone.

This is a really great storage facility. I have items in here so far I feel safe with them there