Stump's Decks & Porches, Ephrata PA
Address | 2458 Division Hwy, Ephrata, PA, United States | ||||||||||
Phone | +1 717-351-0913 | ||||||||||
Hours |
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Website | padeckbuilder.com | ||||||||||
Categories | Deck Builder, Carport and Pergola Builder, Construction Company, Gazebo Builder, Patio Enclosure Supplier | ||||||||||
Rating | 5 19 reviews | ||||||||||
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Stump's Decks & Porches reviews
19Stump's customer service was exceptional. The Demo and building teams on site were professional and took pride in what they were doing. We are so happy with the outcome and can't wait till the weather allows us to enjoy. Thanks team.
This is probably one of the most professional companies that I have ever worked with in Lancaster County. Every person that I worked with along the way was knowledgeable, eager to help, and answered my questions respectfully and quickly.
My deck looks amazing and the price was reasonable. I am so happy that I reached out to Stumps. I would recommend them 100 times over!
We are so incredibly happy, we chose Stumps for our project! From start to finish, their communication was fantastic. They made the entire process very easy and the build team was superb and very nice. They asked us questions about certain finishes along the way and made us part of the team till the very end. We were very impressed with their cleanup and power washing when they finished. I cannot say enough wonderful things about this company. You can feel confident in them for your project.
Really happy with our project. Great communication, on time, professional, great deck. Would use Stumps again in a heartbeat.
Being in the Building Industry for over 40 years and worked with most of the prominent Construction Firms in Lancaster Pa.was overly impressed with Stump's Decking from beginning to end. Everyone was committed to satisfy and exceeded all expectations. Their process and communication is second to none. Thanks and Blessings to everyone involved for creating a beautiful space to enjoy the outdoors!
Tim with Desmond Mngt.
I've had them work on 3 different projects outside including paver work and fire pit installment. Always excellent job and the finished product looks better than I ever anticipate.
We are very happy with our 12x14 pool deck Stump's designed and built for us. They were so professional and thorough from the start with Aaron in sales to Eric the project coordinator to the whole crew who came and completed the project in the cold in December. Everyone kept in touch with us throughout the whole project, designing, pricing, permits, scheduling. The work crew kept us informed about their progress, were thorough, neat and very polite. Everyone along the way answered any questions or concerns we had without delay making it easy to work with them.
We would recommend Stump's Decks & Porches as a great company to work with, and who produces great results!
These guys are the real deal for decks. Procured materials on time despite supply chain challenges and came onsite with all required materials up front. Removed the existing deck (10 ft off the ground) and stairs in less than a day without any fuss. New decking and railing in place in short order. Handled all required paperwork with the township without my intervention. Professional and efficient. Love the results.
If someone was to ask me who I would recommend for building, a deck, Stump, s decking would be my response in a heartbeat if they are looking for a good quality, work, good value, professionalism, responsive, and on-time work, you can’t beat Stump, s decking.
We initially approached Stumps with our vision of the outdoor deck, patio and porch project that we dreamed of building for several years. From our initial meeting with Anthony, we could tell that customer service was very important to Stumps. That great customer service continued throughout our entire project - from really listening to what we wanted and willingness to work with our previously existing structure; to the project evaluation and planning stages, including my numerous design changes; through the ultimate completion of construction. We are extremely pleased with how our project turned out, and we love spending time with family and friends in our new outdoor space. We would highly recommend Stumps for anyone in the market for decks, porches and/or patios.
Very professional job. The workers were courteous and professional. I highly recommend Stump's for your project. The finished project exceeded our expectations.
We are very pleased with our project! Stump's was great in helping us decide on the final design. The construction team's craftsmanship is top notch. And the communication throughout the project was exceptional! It's a beautiful addition to our home and we are anxious for the warm weather to spend lots of time on the deck! Thank you!
We had a great experience with Stump's. From the first phone call through several design changes and the finishing touches, we are very happy with our final product. The sales team was patient with our questions and provided thoughtful insights and recommendations. The crew was professional and delivered high quality craftmanship. Stump's maintained contact for several weeks after completion to ensure everything exceeded our expectations. I would definitely recommend using Stump's!
Stump's Decks & Porches recently replaced our old deck with a composite deck and we have been very pleased with the results. Stump's worked with our contractor, coordinating timing for the deck replacement with the siding replacement on our home. We would highly recommend Stump's Decks.
It’s refreshing to see a company these days who truly values customer service. I’ve completed other large home improvement projects in the past, but this was far and away the best experience yet. Stumps was extremely responsive throughout all stages of the deck build. They were fairly spot on to the estimated projected start date, which they had provided months in advance.
After Aaron and I agreed on plans/terms, they had 2 separate teams, one for demo/prep and one for the buildout of the new deck. The former included tearing down a monstrous old, heavily fastened deck along with a couple other wooden structures around my property, and then grading a large area of my property for the new deck. That team came back again after the new deck was installed to finish the final grading and seeding of my property in the areas that were roughed up. Mark led this team and he was absolutely great. Not only did it always feel like he was going above and beyond, but you could tell he’s an honest man who takes pride it what he does.
Luke was the foreman who led the team that built out my new deck (and a separate platform up to a side entry door). He was timely every day and helped resolve any issues we ran into with viable solutions. I also asked for a few add-ons during the project, and Luke didn’t get upset at me for wanting changes (as I’ve experienced with some other contractors previously). He was very professional, friendly and outgoing, and another really genuine person that Stumps hired.
All told, the project took a bit over a week, with several call-backs once materials came in due to some supply chain issues. The finished product looks great, and I would absolutely recommend anyone else give them a call if you’re in the market for a new deck.
Although we had our deck installed almost 4 months ago, I waited till now because we have finally started to enjoy it. Everything about the experience with Stump's was professional and we couldn't be happier with the final product.
A+ in every respect! We contacted Stump's in early April re removal of existing deck and constructing a replacement deck, had a proposal within 10 days with colored drawings and a June start date, and the deck was completed yesterday July 1 to our absolute delight. The construction team of Kevin, Ben and Colson was super. Can't say enough about this company, its employees and its business plan.
Stump’s decks and porches did a fantastic job in building my composite deck. Kevin, Colson, and Daniel were splendid. They acted professionally and hard-working group of guys who knows the art of constructing a fine deck. If you ever need to build or renovate your deck or porch, call Stump asap and ask for Kevin, Daniel, and Colson. Tell them Tina King sent you. Thanks, guys!
Stump’s Decks and Porches built a screened-in porch for us in spring 2021. The results were stunning. They used a product for the roof which was guaranteed to be watertight. When we had some minor issues with water months later, we contacted Stump’s. They asked for pictures to help their diagnosis, then sent a repair tech out within a few days to take care of the problem. He fixed everything and the deck ceiling is now watertight.
From start to finish, the folks at Stump’s (both in the office and the building crew) were professional and responsive. They really stand behind their work. Highly recommend!