Subway, New Bethlehem PA

Had coupon two subs for 12.99. Ordered two subs, asked and was told I could use coupon. When time to pay was told couldn't use coupon. Had to pay a different amount, which was seven dollars more for two subs. I felt I should two for 12.99, because that was what I was told originally.

I am a long time Subway customer but my latest visit on 9/17/2023 in New Bethlehem, PA went very poorly. First the Subway app did not work so I could not get my BOGO sub offer. The Subway person said the app was not working so I had to pay full price, Next, when we went to eat the sub, it tasted off, like something was bad in it. We were in a hurry so we waited till we go home to email Subway the SAME day. NO reply from Subway, We waited a week and emailed them again thru their contact form, No reply! In short, we tried to contact them 3 times and 3 weeks later still no reply. I am done with Subway.

Some vegetables in the case had a "frozen" look to them (lettuce, pickle).
No oregano! Never heard of such a thing in a Subway.
The server appeared new & not willing to ask for help.
The atmosphere looked very appealing from the outside. Inside was okay but could have used some sweeping. The bathrooms needed attention.
I was the only one in the restaurant at 7: 30P, so not busy & there were 2 girls working.
My 1st time here, probably my last.

It's a subway.so no surprises with the food. Staff at this particular location is amazing, however. Very Friendly.

Hello, This Subway in New Bethlehem, PA, is the most beautiful Subway we have ever been in. Food as always is very good, My wife and I both had steak and cheese hoagie, and they were very good. This store is beautiful lots of room, spacious, beautifully built store. The young lady was very helpful and cordial and did a great job building our hoagies. There is lots of parking, handicap parking and seating, easy acces off of street, which is located on Rt 28 on the north side of town. If you get a chance, and are hungry, stop in! You won't be disappointed! God Bless, Keith.

Very kind and informational attendant.just moved there from MA and she greeted and welcomed us to PA

Subway used to be good. The last time we ate there it was bad, but this time was horrible! Missing items in the salads I ordered, no dressing on the side as I requested since I always get my dressing on the side, the subs had to be eaten with forks because they were just thrown together, a mess, and soggy. The place was a wreck and a mess! My husband says we'll never get New Bethlehem subway again!