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Super Laundry Cycle Laundromat, Philadelphia PA

Address 5018 City Ave, Philadelphia, PA
Phone (267) 279-7080
Hours 12:00am-12:00am
Categories Laundromat
Rating 4.3 25 reviews
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Super Laundry Cycle Laundromat reviews

25
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Sharon
September 29, 2020 6:16 pm

I like the space they have many washers and dryers and its not a long wait. To wash your clothes.

Thienquan
September 21, 2020 7:38 pm

It's a great and clean place. It's a bonus that it's open 24 hours too! This place uses a card you charge up, and the systems pretty quick and easy to use.

Kevin
September 10, 2020 10:25 am

It's very big and machine work good dryer work excellent overall it's open 24 hours and I love it

Dorothy
August 24, 2020 1:38 am

I really like this place. Since my washer is down I needed to take care of business so I took a chance on them. What I really like is the card instead of putting in money. Until I purchase my new washer I will be going back to them.

scrap
August 20, 2018 8:17 pm

Nice clean laundry mat, except the bathroom are dirty, this one guy always disrespect me, moping the floors while I'm folding my clothes, without sweeping after I asked several times not to do that, getting loud and rude and using profanities, he never clean the laundry mat, and always sleeping, i got him this time, rude guy I've been coming here since it opened and never had a problem,

Deidre
August 20, 2018 5:26 am

Well-maintained in every way. Parking lot. Very accessible. Quiet, professional atmosphere. Open 24 hours!

Joshua
August 08, 2018 1:13 pm

Great customer service - used the laundry service and it was done same day. Extremely happy and will definitely be back.

Viola
June 18, 2018 3:36 pm

Since the place is rarely new it still looks good and have huge washers, but they need to inforce the rules at night time about having Dogs in their running around (not a seeing eye dog) the personal that was on duty just didn't bother to say nothing. ️️️

Mike
June 01, 2018 10:08 pm

This place is excellent. Always clean. Bathrooms clean. Never had an issue with my clothes like smells or anything in the washers/dryers. Ample seating. I lucked up having this place near me.

Nia
May 26, 2018 5:10 am

Lovee it they have massage chairs and everything! Get a massage for a 1 u can't beat that. Clean atmosphere quiet setting this is the best laundromat hands down.

Bernice
May 15, 2018 3:55 am

I took my clothes to this laundromat for dropoff service & not only am I missing clothes they ruined over $200 worth of clothes! The manager is never available when I have called & gone up there to have a conversation about the issue. This is is still unresolved. Extremely Unprofessional!

Ashley
April 05, 2018 11:26 am

This laundromat is more expensive then other laundromat I’ve been to but because it is close to my home and in a good area I didn’t mind spending the extra money. I started working more hours at work so decided to start dropping off my clothes to free up so of my time. I spend an average of $70 per drop off. The last drop off experience I had wasn’t pleasant. It wasn’t the normal women I’ve seen there. When I dropped off my clothes the new women was texting on her phone the whole transaction. I pick my clothes up and when I get home I realize a whole bag of clothes is miss and three of my bras (which cost me $20 plus) has been burnt by the dryer. (They had the dryer marks on them) I call and the women tells me that they only had two bags in the system for me but she would look and that she would put a note to treat my clothes as delicate. She also said she would be in touch with her manager. She calls me back about twenty minutes later to tell me she found my bag. They women that took my clothes in and washed them never tagged the bag. (Maybe if she wasn’t texting on the phone during our transaction this wouldn’t have happened). The woman over the phone was very apologetic and told me she would be there until 4: 00pm. Unfortunately I didn’t get off until 6: 00pm. When I got there a gentleman who did not speak English very well had no clue where my bag of clothes was. No one passed along the information I would be coming in. It took him about five minutes to locate the bag. I then ask him would I be compensated for my bras and the inconvenience. He said “no, for what? ” I asked to speak to the manager. He calls him and speaks to him in Spanish for a couple minutes. When I spoke to the manager he says, “oh I got your number and was meaning to call you because we never get complaints. ” Well why did I have to get your employee to call you if you had my number? He then tells me the hell give me a free wash on my next wash which equals to $10.00. I let him know I would like some of my money back. I was asking for the full $80.00 back but because I’m sure if I will be returning to this establishment I did not want a credit. The manager tried to over talk me. He tells me that the dryers are new and how well they clean and a bunch of other stuff that had nothing to do with my issue.three bras were burnt with the dryer marks on it as evidence and the inconvenience of all of my clothes not being given to me the first time I came to pick them up. Needless, this experience will probably make me take my business elsewhere. Thank you again to the woman who found my clothes and was very apologetic over the phone. She seems like the only one who has true customer service.

Rachael
March 27, 2018 6:32 pm

The staff is super helpful and friendly! The whole area is clean and it is a nice environment to wait while doing laundry. They were very quick to help us out when we forgot a bag of tablecloths accidentally. I will definitely use them again!

Jamillah
January 02, 2018 9:24 am

I really enjoyed my visit here it was clean modern the staff person was really patient wen I had 2 exchange my coins for dollars b cus they use a re-loadable card.

Nettie
December 28, 2017 7:26 am

The washers and dryers are always broken the only good thing is the hot water is always hot no matter what time of day

Jamilah
November 02, 2017 8:35 am

Great service. The only complaint I have is the charge for drying. 50 cents for every 8 or 9 minutes

Andry
October 08, 2017 12:37 am

New to the area and have been using their laundry service for the last 2 weeks. Let me tell ya, worth the money! Will not disappoint.

Capricia
September 01, 2017 1:31 pm

I've never been impressed by a laundromat but this is impressive. The machines are clean and work well. I came on a Thursday night and they gave me free soap. You can also use your credit card to add money to your wash card which is SO convenient! Oh, and massage chairs lol they have massage chairs. This is my new spot. I usually put my clothes in and leave out but I don't mind sitting in here.

D Taylor
July 24, 2017 8:54 pm

I've seen several laundromats in Philly.this one has clean machines, nice location, plenty of dryers and washers, brand-new and modern amenities. Also, nine dollar machines can hold about four loads. It's not a bad deal. Staff are helpful, place open 24 hours. Most loads done in under 30 minutes, dryers are fast.we are in and out in about an hour.

jennifer
June 25, 2017 4:20 pm

Thanks for all the service Shakeel. The super cycle laundry mat was super clean washed and dried everything

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