Susquehanna Insurance, Lancaster PA

Susquhanna insurance has some of the best rates around. The office staff is always available to answer questions and make changes on my policy. I highly recommend using this company for your insurance needs.

In business it is important to have professionals in your corner that have the best interest of your company in mind. Understanding your business and what you do on a daily basis is important when it comes to offering business insurance. Susquehanna Insurance has been one of the best decisions Red Rose Sanitation Solutions could have made to handle our business insurance. We have no doubt they will be there if (i hope we don't need them) we need them. Thank you Susquehanna Insurance for being in our corner.

Very helpful with explaining everything in a way that someone that has never really dealt with renters insurance before could understand. And. Is very prompt in responding back to their potential clients and current clients.

Our former agent (of 27 years) was becoming lax and inattentive to our needs, and Matt was recommended by a trusted friend.

He walked us through the process of switching all our insurance (personal and business), emailed us forms to sign, followed up after each step of the process.

He answered every question and did research when he didn't know and answer.

He's attentive, respectful, keeps his promises, and knows his insurance. We highly recommend him.

I continue to be very pleased with the friendly, excellent and professional service I receive from Susquehanna Insurance, along with their competitive rates. Miriam Graham is my rep and always receives my call with a 100% eagerness to meet my needs! They never disappoint!

I had questions concerning by insurance and spoke with Miriam who was very professional and took time to explain in detail what I needed to know. I would highly recommend her. She was very pleasant to deal with.

My agent is Rebecca, and every time I call or email she is always prompt with helpful responses and she works with me to understand my policy. Susquehanna Insurance and Erie Insurance in general has been a great experience over the years, and they truly care about you and are always there to help you, and not take advantage.

I think the characteristic that best describes my experiences with Susquahanna Insurance staff is caring people. They truly care about customers on a personal level. And they they try their very best to resolve issues to the satisfaction of their customers. Another great thing about the agency is the insurance companies they represent, most notably Erie whose mantra is "Above All in Service. " Erie doesnt just say it, they walk the talk with each and every customer experience.