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T-Mobile, Hanover PA

Address 1000 Carlisle St Ste 14C, Hanover, PA, United States
Phone +1 717-634-2291
Hours
Monday9:00am-8:00pm
Tuesday9:00am-8:00pm
Wednesday9:00am-8:00pm
Thursday9:00am-8:00pm
Friday9:00am-8:00pm
Saturday9:00am-8:00pm
Sunday10:00am-6:00pm
Website www.t-mobile.com/stores/bd/t-mobile-hanover-pa-17331-5psv
Categories Cell Phone Store, Cell Phone Accessory Store, Internet Service Provider, Telecommunications Service Provider
Rating 5 18 reviews
Nearest branches
T-Mobile — 3167 Cape Horn Rd, Red Lion, PA, United States
T-Mobile — 10 Noble Blvd Ste 4, Carlisle, PA, United States
Metro by T-Mobile — 404 E High St, Carlisle, PA
T-Mobile — 704 Park City Center G0656, Lancaster, PA
Similar companies nearby
Verizon Authorized Retailer – Victra — 1155 Carlisle St, Hanover, PA, United States

T-Mobile reviews

18
Sort by: date highest rated lowest rated most helpful
Sherri
April 11, 2022 9:24 pm

Ben was so helpful! He was very knowledgeable and friendly! Would definitely recommend this store. I am a new customer and very happy with T-mobile so far.

Kelli
March 31, 2022 10:35 am

Great team at this location! Another store left me incredibly irritated, but these guys helped me immediately! I should have come here first. Super helpful and friendly! Highly recommend!

Nikki
February 27, 2022 9:30 pm

Forest was a great help. He answered all the questions I had and made my experience a great one.

Michèlah
July 21, 2021 5:05 pm

Zach was absolutely wonderful with figuring out the issue with my iPhone X. I had planned on updating the device with a Samsung but after finding out that android wasn’t too my liking wanted to switch back. Zach was direct, focused and patently got my information switched back over to my X after numerous hours of frustration with countless corporate agents. It is because of him that I am staying with sprint and will be returning in particular to this location (even though it is over a hour away) in the further.:)

Sue
July 16, 2021 3:15 pm

Brandy was VERY PATIENT and Knowledgeable! Even short - staffed.love my Hanover/PA Sprint store!

Alicia
July 14, 2021 4:40 pm

I wanted to say "THANK YOU" to Brandy and Gabby. These two ladies put up with me and my family for several hrs. We where on the line with sprint customer care for 3hrs. Brandy and Gabby get all the credit to everything. The customer care team had the girls going in circles until Brandy figured it all out. Gabby was very patient and helpful aswell. Everytime I have an issue
Brandy always finds away to fix it and seems like she has trained Gabby to do the same
Someone give these girls a raise. ️

james
June 13, 2021 2:14 pm

Brandy was my salesperson and she was so helpful and helped me with my new phone very polite and professional

Cindy
April 21, 2021 4:43 am

Brandy was amazing and always is. She helped with a problem that took up a great deal of time and was pleasant and driven to help me. The young man working with her did a great job supporting her while I monopolized her time. Brandy really understands customer service. Thank you so much.

Natalie
April 01, 2021 9:19 pm

The ladies working were fantastic they helped us with our problem and helped us purchase a new phone and get it set up! Thank you so much!

nancy
March 04, 2021 6:16 am

Brandy and Amber were wonderful! Brandy went out of her way, to help us, and explain to us, anew hot spot box! They both are very kind, and professional! Thank you so much, for such a very good experience!

Jami
March 03, 2021 2:14 am

CJ and Brandy were extremely helpful, knowledgeable and professional helping us with finding the best phones and plan to meet our needs. Everyone who entered the store was greeted and given the same helpful, knowledgeable and professional service we received.

Robb
January 04, 2021 9:16 am

Sarah at North Hanover Sprint helped us with our new iPhone 11s! My wife and I love the new phones! Thanks for your help Sarah!

Deb
December 28, 2020 6:48 pm

GO here First! My daughter’s phone wouldn’t turn on, after a drop to the floor. We tried another Sprint store & the guy there didn’t even TRY to turn it on! Told us to file a claim with the insurance company. Left there, went to Brandy’s store & was SO happy that we did! She got the phone to turn on. Did some research and we were able to get the iPhone 12 for less money per month than the old phone. She signed me up for Autopay and saved me more money! Great customer service! THIS is how you take care of your customers!

GREGORY
November 15, 2020 1:03 am

We were help by brandy and she was excellent she was very nice and fast with helping me and my mom and daughter. We will keep coming back here.

William
November 02, 2020 4:55 am

All of the staff at the Hanover Sprint Store were very helpful and knowledgeable, plus friendly and cheerful. They worked thru some issues with our old phones and got us a great deal. We were very satisfied. I

blasmaster24
October 23, 2020 12:11 am

Josh and Brandy helped me so much with an issue I was having (not sprint related). Every time I go into this location, I really feel they care. Thank you Josh & brandy!

Chrystal
September 29, 2020 5:44 pm

Josh Mentzer was the most knowledgeable and helpful Sprint staff I have ever had the pleasure of working with!

Lakeisha
September 29, 2020 12:23 pm

The staff here are super friendly and knowledgeable. They helped me work through a crazy situation and were happy to do it. Brandy and Brittney were especially helpful and they got me all set up in little time. Thank you so much for everything! I highly recommend!

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