TD Bank, Media PA

I must say, Erica, Ashley, and Steve are PHENOMENAL TD employees to work with. I go there at least weekly and deal with those three in particular on a regular basis. We’ve grown a personal relationship and I feel like family there. I couldn’t recommend this bank enough OR these employees enough. If they leave, I leave.

This branch is terrible to deal with. Mistakes made with setting up a simple savings account, abrasive attitude and a rude neighbor in the community from management level.

The man that was at the front in the blue shirt this morning needs better training at his job. My bf came in to cash his check and was told his employee has no funds in the account or the account number is wrong. He called his job and they never even heard of that. So we drove down to Springfield TD and instantly got his money. That man didn’t know what to do clearly and needs more training or something

I wanted to give a shout out to the employees at the Media branch today. The teller, Diana B, and the two managers, Steve and the lady with the fabulous pink blazer (I didn't catch her name). They were super helpful with placing my order for foreign currency. I tried to do it online, but the site instructed me to go into my locate store. All employees were knowledge and provided excellent service. THANK YOU!

Terrible customer service and understaffed. The staff that is there is rude and unhelpful. It took me two visits and nearly an hour to close an account. Any wonder that I was closing it and switching banks?