Temple Physicians at Lafayette Hill

The staff is always changing besides the main Drs.so quality of care is I consistent. Deboer when I first saw him was inconsiderate and kept asking me the same questions over and over and kept asking if I’m sure about my answers and dismissed many of my concerns, while also making assumptions about my health if I needed certain tests to be done.

I find it’s always a struggle refilling my prescription as well. I call 72 hours ahead of my official refill date like they say to do on the answering machine, but they never fill it within those 72 hours. If I call any earlier I get yelled at because I’m calling “too early. ” The only way I’m able to refill is if I call as soon as I run out and tell them I’m out. Even when I call the day of needing my script refilled, i always get attitude over the phone from reception because they have to do a little extra work since their DR. Didn’t have the “time” to refill my request. I called on Tuesday this week and they haven’t even SUBMITTED THE SCRIPT TO THE PHARMACY YET.

Also their office hours aren’t listed on Google and they’re incorrectly listed on their website. I called this morning because it says they’re open Saturdays 8: 30-12 or something like that, and I get the on call nurse…. UPDATE YOUR HOURS AND ACT LIKE YOU CARE ABOUT YOUR PATIENTS. They’re lazy and inconsistent.