The General Insurance Co, Wilkes-Barre PA

Horrible service never sent me emails of what was going on when they had my email address and just randomly cut off my service without warning and kept bouncing me around to different agents and said because i don't live alone they'll need the other persons info to add and they never even drive the truck.what a joke I'll go pay triple just not to deal with the stress and aggravation. DO NOT RECOMMED!

I have worked with numerous Agent and organizations over the course of the years yet this has been the best experience I have had. Both Al and Denise are perfect and deal with me like family. Opportune statements, extraordinary straightforward assistance. I can't say enough. Thanks to The General Insurance Co

It is my opinion that this is by far the worst company I have ever used.

Had a great experience with The General Insurance Co. They were friendly and always available when I had questions. They were knowledgeable about the products. I trust them to advise me on products that fit my needs as a consumer. Great service! Highly recommended.

My wife was hit by a person who had the general for insurance. Police report says it was their fault so I assumed we would be reimbursed for our vehicle.first thing was I had to do all the leg work, then they say 10,000.00 is the cap on this policy my vehicle is totaled was worth more than 10,000.00 so I'm coming up short but after 4 months of trying to get them to respond I gave up and said I'll settle for 10,000.00 do they send me a release form I need to sign. I didn't like what it says so I paid 2 different attorney to review it they both said that they wouldn't sign this release because of the way it's written it would make me liable for all the other claims from the accident. They refuse to change the wording at all so I don't get a thing from them.in my opinion it a crooked company.

The only reason you call is. Cheap car insurance. That's what you get. Coverage and money left for the weekend!

My wife was in a car accident. The person who was at fault has The General for car insurance. They call us telling us that we have to do all this stuff to get the car repaired because they don't have an office in the area. Why is that my problem? On top of that the claims handler, Jeremy, is impossible to get a response from. They estimate everything at the bare minimal so we have to be in contact with them plus the care rental company. We are still waiting for our car seat refund. This company is a joke.