The Mattress Factory, Philadelphia PA

I purchased a mattress here two years ago and had a great experience so that’s why I went back again today. Great customer service! Friendly, knowledgeable, and informative salesman who made us feel comfortable. No pressure.

The salesperson, Dwight, was very much a customer oreanted worker. His personality was plesant and polite. I was impressed with his knowledge of the products that he had on the showroom floor. It was easy for me to make a decesion on which was the mattres for me.

My experience was better then I ever expected The sales men to be so nice and helpful Bernie asked what we were looking for and showed us just that did not try to push more expensive beds down me and my mothers throat even took a few dollars off the frame and mattress protector we put a deposit down and came the next day for pickup everything was ready to go as he said he would the day before the experience Was good we liked the service we received definitely that location knows how to make the customer happy

Very nice sales person very helpful Bernie was just overall helpful. That’s why I bought a bed! For my son. Did not take any pictures sorry!

I had a great experience with Mark he was knowledgeable, kind, and patient with me as I searched for the perfect mattress. My mattress was delivered today and I’m thrilled. I chose the Hemingway. So much better than the bed in the box! Take the time and go to the store you will not regret it.

Dwight was really good very easy to deal with and very quick thank you so much appreciate you

I had a really great experience today at The Mattress Factory on Cottman ave. Bernie helped me and my Dad pick out a beautiful Serra queen mattress, double box spring and a frame for my apartment. And it even is getting delivered! Thank you for working with our budget.

I 100% recommend this place for anyone who needs an affordable mattress. The quality and selection they have is amazing. And like I said Bernie was super down to earth, honest, and kind. I couldn’t have asked for a better experience. Thank you Bernie & the Mattress Factory (:

I had a very good experience at this particular location. The guy who assisted me was very informative about the mattress I was purchasing. He even went over prices with me to see which was more in my budget and measured the height of the mattress.

Bernie was very helpful, very nice to do business with. Will definitely recommend to family and friends!

I had a fantastic experience. The associate helped me pick the perfect mattress and offered his best expertise. He matched me with perfect mattress and gave me a solid deal. I 100% recommend the Mattress Factory on Cottman Avenue in NE Philly!

I was very pleased with my purchase and the guy who helped us was very knowledgeable and very helpful! Thank u Mr. Bernie!

Great experience, no hassle, no pressure, they give you the information and let you make an informed decision

Very good customer service Dwight was very good at explaining the different mattress and their comfort level.

Very great customer service
Very professional
And Very helpful on understanding the customer needs

My salesman Dwight was very helpful in every way possible our experience was great fast delivery and he made it easy to shop for a complete bed

Dwight was awesome! Very patient, helped me pick out the perfect mattress based on my needs and budget! The Mattress Factory has quality mattresses for every budget and their prices cannot be beat! Even with taxes added!