The UPS Store, Hanover PA

The young girl tending the store was incredibly rude from the beginning. She wouldn't answer me when I spoke to her and when I confronted her about it, she was belligerent and balled up her fist. She needs to go! I. Will NEVER step foot in there again. I'll drive the extra miles for better customer service.

They do what they’re supposed to do and that’s it. It’s the only UPS place in Hanover so we have no other options. The staff here is very crabby and unfriendly. They act like they are doing the customer a favor. Even normal manners are ignored and meant with a negative attitude. I’d go elsewhere if there was an elsewhere.

If you hate your job so much, please do us all a favor and hire someone to run the store who isn't a jerk

Sure the guy that owns this store is mean and unhelpful, but isn't he also living the American Dream? Imagine going to work and being able to act however you want. A true small town hero. If you need a package shipped-and not much else this is a great choice.also it's the only UPS store in town.

As most others have mentioned, the guy that runs this store is extremely curmudgeonly. His demeanor aside, on my first experience, he would not accept my business as my transaction was too small to use my debit card. Today, he tried to tell my daughter she would have to pay for packaging of an Amazon return (Per Amazon, there should be no charge for this return to include packaging).

Whent in to have a POA notorized for a car I purchased.

An older gentleman who told me he was the owner of the store and the only one there was unable to notarize the POA. The reason being which I asked several times just to be clear was he was not familiar with the process.called another UPS store and they were able to get the job done.

Don't offer notary service if your not familiar with the business.

And just like all the other reviews say, very unreasonable/rude.

Hopefully if you decide to go yourself you don't have to deal with the same person I did.

It’s obvious from the reviews that the man working here is not happy which I can deal with but the store smells of smoke from a bar in the 60’s. Someone is smoking out back with the door open. We can do better UPS.

I had a great experience with working with the owner Don. He took care of everything I needed quickly. Will be using this location again.

I come here all the time to fax paper and have had no problems with anyone behind the counter. They r always friendly and get the job done quickly.

Besides the absolute rudeness, just went to store at 8 o'clock and no one was there, sat for 15 minutes and no one showed up. Sign says opens at 8 the internet says, open at 8, not this UPS store!

The man that was working there was acting like I was a bother to him. I couldn't get the copier to work. He said bring it here and I will do it. Will not be going back there. Was very rude and after reading some other reviews, I'm not the only one that had the same issue with Don.

I really must have disturbed the gentlemen working. I guess I didn't spend enough money to suit his tastes. I plan to never return after being treated rudely. Learn basic customer service skills people!

I dread when my packages go to this store. I'd rather drive to Gettysburg (32 miles roundtrip) than deal with Don. He is awful.

The guy at the counter treats customers like he's doing them a favor. I hope to find another store for my shipping services.

The owner of this store is the rudest, ignorant person I've ever come in contact with! He obviously hates his job and every customer that sets foot in his store. I was there yesterday to ship something, and an older gentleman walked in to use the copier. He was having some difficulties with the copier and asked for some assistance and the owner totally humiliated this man and said that the problem was was him, not the machine. I'll be sure to take by business elsewhere.

Gave me guilt trip about using credit card for $5 postage. When I sarcastically mentioned I have have cash in car, he said I could go get it.

I don't know his name but he could not have been any more sullen or rude. If it was not the only place where I can take my comcast equipment for free I would never go there again. I was relieved to see that he treats everyone like this, not just me!

The guy working at the store named Don has been completely unprofessional on multiple occasions. He is rude, and has poor customer service. I dread going in there when he is working because of his poor attitude and personality. The most recent time I used their services Don referred to me as a "dumbass" to my girlfriend. If you have to deal with him when you go in the store you will always have a bad experience.

Rude. I have had terrible experiences here if I ever have to interact with people. Just called today about a package I had dropped off 6 days before ans was meant for usps. The tracking number I was given had said ups. I called to ask why it hasn't gone anywhere yet and the man I talked to was rude and basically hung up the phone without saying goodbye when our conversation was done. Never again will I use this location.