The UPS Store, King of Prussia PA

Over charged I send the same thing over every two weeks I know my rate. And worker was caughing and sneezing.manager kept his mask under his nose comple reck! Never would I walk through those doors ever again!

Great customer service! Talk about above and beyond- we felt welcomed and well taken care of by the staff. Thanks!

I ship dozens of packages a day from my online store and decided to drop off a package at this location since it was the closest to me today. I get there 4 minutes before 7pm and the door was locked (their sign clearly says open till 7pm) knock knock, she walks up and opens the door. I nicely asked that all I need is a box to put my items in and that I already have my own tape & prepaid ups label. She say ok let’s a do cash deal for $10 a box and I’ll take your things. I’ve never seen such insulting and pathetic customer service experience as such. It’s amazing how A she had the store closed earlier then they should (no power issues or anything of that sort) B she had the courage to ask of me to pay $10 for a box! I ship things for a living and a box cost $3 at most NOT $10. Stay Away from this place because rest assured that you will be scammed there.

I have been a customer of this store since they opened. I have used them for business and personal shipping, printing and custom gifts. I cannot recommend them enough. Always have my work done in a very timely manner. Brian and his staff are always friendly and accommodating. If you are looking for unique gift ideas, speak to them about what they can do with pictures.

Brian is the owner and I flew into town with a last minute print job that he delivered within 2 hours. And to top it off. I arrived 15 minutes before the store closed, but he stayed late and got the job done. That is rare customer service that you just don’t see anymore! Thank you so much, Brian!

Came in for notaries and was served quickly. Brian also offered coffee and snacks while we waited, as well as offered advice on writing the BOS. Thank you for the great service!

I'm not sure how this place has some low ratings on here. The employees here are so friendly and professional. Mailing things is generally an errand I despise but this place makes it a pleasant experience.

I came to this store for the first time after being turned away by the Phoneixville store for fingerprinting at 5: 25 PM (after 15 minutes of waiting) & being told "I'm too busy. I have other customers, come back tomorrow at 12. We're open 10-6. " This location had me in and out in less than 10 minutes. The associate was friendly and quick. I definitely would return to this facility.

These guys are awesome. I came to the door at 7: 13pm with 2 large packages to return and they were so nice to come reopen the door and take the packages so I didn't have to come back! I didn't realize they closed at 7pm. Thank you for the great customer service.

The two ladies working on Saturday, she was not helpful at all and seems she herself doesnt know how to deal with it, no ideas or no knowledge.

Is UPS expensive? Yes. Is this the store's fault? No. I just want to commend the young man working today (9/20) - he was a multi-tasking wizard! He had two customers completing finger prints, a woman dropping off / getting a confirm for an envelope, and he helped me ship my husband the laptop he left behind on his business trip. Plus, he was friendly to everyone who walked in or called. I'm not sure how he did it all, but he owned it! I was most certainly not in a good mood, but was oh so very impressed. Great hire!

Too expensive unless you're shipping a letter for like 50 cents. I had two extemely small packages and they charged $27.00 for both with tracking. I told the lady at the front, I didn't need rush shipping or anything and to use the most cost efficient method. I'll stick to USPS. I could've shipped my packages for about $15 - $17 there.