The UPS Store, Philadelphia PA

Best and easiest UPS store around. Only problem is with the COVID requirements you might have to wait online outside the store.

I was seeking product solutions that'll help amplify my business pipelines. Unfortunately, this UPS store does NOT have the resources to serve businesses. It's disappointing that I have to use another company. I would much rather use a well established company like UPS, but this UPS store is not service friendly.

The workers were friendly and accommodating. The owner, however, was not. I have a service German Shepherd that was initially allowed entry. The owner, Scott, then told his employees "not to engage with the animal" and I was asked to wait outside as he was "too big for his store. " We were waiting patiently in the corner and did not block foot traffic. This was my first and last time using this location. The Old City location has always welcomed us and we will continue to utilize their location's services only.

Guy on the phone was incredibly rude. He asked if I did "box orders with them". Considering that's a UPS term and I don't get many packages from them to begin with I didn't know what that meant. He got a huge attitude with me when he had to explain it to me. He had no customer service skills what so ever. Never using that location again

The store and it’s manager, and team members are rock stars. I visited there stores on many occasions and have always been treated in professional and friendly manner. They never stray from being there to help you.

Most recently, a friend of mine needed photos printed from her phone for a memorial poster for her father’s funeral. After she going to different stores,
(not going to mention their names - cough, cough~Cvs and Walgreens) they were unable retrieve or print the photos. Not to mention they didn’t even attempt to help her. I informed her to go see Scott and he would assist her. Scott came through as I thought with flying colors. He instructed her how to send the photos and had the photos printed in an timely manner. My friend and her family were given much relief at such a stressful time. They were elated that someone took time to help then have a special tribute to their father and husband. I am proud to say Scott and the team went over and beyond to help her and I know they would do it agin. It’s in their nature. I cannot thank you all enough!

Very professional. Super fast service also. Ask for Ben or Scott, this UPS store is simply the best.

Called them asking for help with my package. The guy on the other line was extremely rude and wouldn't even give me a minute to explain my situation stating "if it's not from this store it's not our problem". Absolutely one of the rudest customer service calls I have experienced.dont bother if you need help

I walked in to get a notary signature and was greeted with four incredibly helpful and friendly staff members. While one lady worked hard to notarize my paperwork, three others engaged in witty banter on topics ranging from neuroplasticity to spirituality. It was a surprisingly and unexpectedly fun encounter. Scott, the owner, was especially warm and welcoming. Would definitely come back again!

I have been a UPS Store 614 S 4th Street customer for over 10 years. Scott and his team are exceptional.detail oriented, professional, great follow-thru and communication. I've lived overseas last 2 years and they have been dependable and helpful when I've needed important parcels forwarded. Highly recommend!

Everyone working there is friendly, competent, and honest about what services they can offer. I can't tell you how many printing places and shipping places will exaggerate their potential, especially for good quality prints, but these guys were very straightforward and delivered a better product for cheaper. And they got my grad school applications across the world in a timely and reliable way. Thanks! I'll be back, easily.

You may not get your tracking number from this place. They will also throw your box away and try to up charge you to one of theirs without saying a word.

Also, the one clerk/manager in there is very creepy with younger women who are alone.

I've been using this UPS store since I moved to the area. The owner and all the staff are very helpful, thorough, and prompt. I've only used them for shipping services but I assume they're equally as good at the printing and mailbox services.

One time I brought a return in that I thought was UPS, turns out I had a total brain fart and it was USPS. The guy taped my box shut for me anyway and sent me next door to the post office with a 'have a nice day'.

Thank you!

I sent an overnight package and paid 53.27 to arrive 10am. The guy did not give me a tracking number, that is typically staple to your recipt. So far this seem shady, and so I await 9 am to see if the receiver receive my package. This is outrageous that these people can do this to consumer and most likey gets away with it.

Great store, great service, owner Scott and all the staff are top notch.obviously Jorge [see previous review] has an ugly axe to grind. I've been going here for years and have never been disappointed. Try it.you will like it.

Owner and staff very knowledgeable. They do large format printing and odd large custom crate packing. More then your normal drop ship location.

Solid team here - great printing and shipping for my small business. Scott, Tom, Mark are the best!

Can someone please tell me what the store number not the phone number is for the ups on 15 E Oregon Avenue

Local owner and nice staff. Quick and helpful service for UPS Mailbox services. Also, a great plus that they are open later so I can get my packages after work. Beats any other UPS store I've walked into in Philly (eg. CC). Would recommend to anyone for Mailbox services, and it seems most people I see using their copy/print type services are usually pretty happy.

Avoid this store if you can. Save your money and go to Fedex they have helpful friendly employees and no hassle print and go machines. The owner / or manager will have a temper tantrum if he feels your business in his store is not important or priority enogh for him to do. The other works are either clueless or aloof and will basically argue with you to inflate their ego. I've worked for the ups store, it's a franchise so any moron can open a store. It takes a special kind of jack ass to manage one.

This is not only for this location but ups as a whole. They throw your package off the truck, ring your bell and run, and are just generally unpleasant to deal with. This store in particular is full of some of the rudest jerkoffs I have ever met. Where do you learn customer service from? They are probably so angry because of all the destroyed packages that come back through here. I am already mad my package is broken I don't some jerk telling me it's my fault.