The Weave Bar, Philadelphia PA

I usually don’t write reviews, but I’m writing this one because we need to start keeping black businesses accountable so that they can do better. The service is great and I was very happy with my hair once I finally got in the chair. Margie is an excellent hairstylist and she has excellent customer service skills. My issues came before I got into the chair. My experience at the weave bar can only be described with one word: disorganized.

First of all, they have 2 locations listed on their website and Instagram page. Walk ins are supposed to run from 9am to 7pm on Thursdays.

I showed up at the West Philly location at exactly 9am, and there was no one there. After standing in the hot sun for 30 minutes, I called the number listed on their Instagram page and was told that they are no longer at the West Philly location. (So why is it still on your Instagram page and website?). Anyway, I found my way to the Germantown salon and arrived at 10am when I was told that I was the last person they would serve for the day because they only take 5 customers per walk-in day. All fine, but why not let people know explicitly that this is the case? A simple ‘walk ins begin at 9am, but please arrive as early as possible or call ahead because we only take 5 customers per day’ would suffice! I watched them turn away so many customers between 10am and 4pm who walked in thinking they would be able to be served because they were misled by the website. My initial plan was to come in at 5pm on Thursday, and I would have wasted my time and money getting there.

I finally showed up, and much to my dismay, only ONE person was doing hair. I didn’t get into her chair until 3: 30 a full five and a half hours after I arrived.

The store is nice and I was satisfied with my service but management needs to DO BETTER. Getting your hair done should not be a whole day affair. All this can be avoided with honest communication.

I had a wonderful experience. Punctual and clean. My stylist Devon even gave me some very helpful tips regarding my hair care. I will definitely be returning.

They do a great job with weave install here. Only problem is on days that are walk in only, you MUST get there early if you want to get in and out in a decent amount of time, there is always a line by the time they open at 9am. But Deven did my hair this time and she did really well along with curling the weave. Would definitely recommend!

I love the weave bar Every stylist I had there was great! They did go up in price but it’s worth it! Shout out to Nateshia she has been doing my hair for the past few years thank you!

Their assistant didn't know how to blow dry hair. Atmosphere is intimidating and unpleasant.

I love my signature sew in but let’s be real do anybody ever pay $50 for it as advertised all love tho

Majorie was unprofessional, rushing, didn’t even ask before cutting my hair if the length was cool but made sure she addressed her next client better than what i initially received. I ask about their $5 “covid” fee that was not posted any where when booking or when you come in if it was still a thing and that’s clearly bothered her as she started roughly sewing in the hair and didn’t even finish the front of my hair. I handed you the hair in your hand when ask but she threw in down on my bag. Exactly why no tip was given.

Female in 3rd chair on right was angry because I didnt want to pay before service was done. Than they told me water was off. I ask to use restroom. A lady just finished using the bathroom same female told me people shut off water but never checked. Customer just told me the water was working. The female got up and shut bathroom door.

A SIGNATURE IS NOW $75
Extra bundles are now $25
THERE IS STILL A $5 “COVID SURCHARGE” ADDED TO UR VISIT

I came to get my hair done the place don’t close til 5 it was only 2 and there were no customers very ghetto

The ladies here always do an amazing job on my hair, fast, friendly and a very clean salon. I enjoy going there, all the girls have amazing skills on different types of hair styles.