Thompson Collision Center, Plumsteadville PA

Thompson (Kenneth) did an excellent job repairing my BMW X3 that was hit on the rear bumper. The work is perfect and was finished in a timely matter. It was even cleaned inside when I got it back! Would highly recommend.

I brought my 2022 nerve desk to Thompsons, at the referral of my adjuster. Rick was absolutely AMAZING! When having a hard time with my insurance company and enterprise, Rick helped me figure it all out by completely going out of his way when he didn’t have to! My car was repaired, not even being able to recognize any damage! This place is superb and I’d highly recommend them to anyone looking for auto-body repairs!

THIS IS THE BEST AUTO COLLISION I'VE EVER DEALT WITH! Very good my Lexus was in excellent hands would highly recommend the collision and the dealership at willow grove - the service personnel is top notch! Special thanks to Rick and team - the car looked better than when I brought it in they even detailed the car!

Due to an accident, our car had damage to the front bumper, front wheel, the entire driver side and rear bumper. We picked our car up the evening before Thanksgiving day, and the car looked amazing, shiny rich black paint, no lie, better than when we bought it. Not only was the exterior spotless, the interior was totally cleaned and looked like new. The car is a large black suv, so not an easy job. I want to thank Paul Weber and the entire Thompson Collision team for their professionalism, attention to detail and for going beyond our expectations in completing this job.
Well done. Cheers.

My car looks brand new. Had some hail damage and they replaced and re-painted some parts, and removed the dings in others. Was able to pick up the rental right there when I dropped off my car and they had a rental for the price that my insurance reimbursed. There were some other small minor scratches / dents that they also fixed. All I owed was my deductible.

Service was outstanding, very competitive pricing, and the communication was excellent. The paintwork they completed on my car was indistinguishable from the factory paint! Top notch, high quality professional results. Dave Frey and his team are the highest caliber professionals I have ever dealt with. Thompson's collision center is a solid 5-star operation.

Nothing short of terrific. They seamlessly repaired my SUV, starting from the pick-up of the damaged vehicle, delivery of a loaner, and dealing with the insurance company. The detailing of the completed repairs made the vehicle look better than when it was first delivered by the dealer.

Great work repairing my mothers Rav4 after her accident. Looks like when she bought it. Thank you for Dave's patience and the Teams great work!

This particular collision center was absolutely by far the worst “BMW” collision I’ve ever had the displeasure of dealing with. Jim in particular was dishonest and the front desk representative Dawn was highly unprofessional. My vehicle was deemed a total loss and as stressful as that is in itself, the dishonesty that Jim showed definitely made things worse. Added with being hung up on by Dawn for no reason, I would say the experience was disastrous. I have other BMW’s and this was the first time dealing with this particular collision center but it will be the last. I definitely DO NOT recommend this place just on professionalism or lack there of. If you are in need of body work please DO NOT use this BMW collision center, you will regret it. Go to any number of other PROFESSIONAL BMW collision centers, where customer service is actually their number one priority, not money!

I had an exceptional experience with this collision center after I was hit, they were able to handle the insurance process and give my vehicle to me looking better than before! They are Audi Certified the hour long trip was definitely worth it!

This is my second time using Thompson collision center. Unfortunately after a year I was involved in another car accident and after the amazing experience I had from Rick and his team I decided to return because I knew in my heart my car was in great hands. As a women I am very careful and picky with my car and the work that is done on it. Having a German car we all know it can’t just be taken anywhere. My car had tons of damage on it in the front side scratches on the bumper as well as passengers back door. Considering how the whole world is short staffed right now and parts take longer to come in my car also took a little bit to be ready. Rick went above and beyond to get everything done right away. He even gave me a rental car free of charge after my insurance rental policy was exhausted. I was convinced that after this second accident I was going to let go of my car and try to find a new one. However upon picking up my car my car looked brand new if it didn’t have the accidents on car-fax you wouldn’t be able to tell the car had been in a accident. The car all around looked as if it had just came out the factory… I am in love with my car and the work done on it so I have decided it to keep it. Thank you so much Rick and the team for your continuing hard abs amazing work that you provide to your customers. Thank you for making my car look brand new and taking care of every little dent and scratch on the car. I highly recommend this shop to everyone to use. I wouldn’t go anywhere else. I am so grateful to have found Thompson collision center and although it’s an hour and 30 minutes from my house I will continue to use them for all my family and i car needs. You guys are truly amazing and deserve a million stars

I had major collision work done. I am very pleased with the work and the way I was treated

I do not give many reviews, they did such an outstanding job. They were the best body shop experience I ever had. Professional, quality of work was outstanding. I would not hesitate to send anyone there.

Face it, most times we need a body shop it's not because we want to but because we have to. Thompson Collision is the best. I have used Thompson Collision twice now, for the same vehicle. Both times the staff was professional, responsive and courteous. On this most recent occasion, (Nov. 2021) they went above and beyond to make sure we were satisfied with the repairs and went to bat for us with our insurance company for an additional supplement after the initial work was completed to make us 100% happy. I Highly recommend them!

Amazing body shop to send your car. The staff are so friendly and professional. Highly recommended and customer service is great. Thank you so much.

I am beyond grateful and thankful with the quality of service i have received from Thompson Collision center. Rick Pagano along with his staff goes above and beyond to provide you with amazing customer service as well as making sure you leave the shop with your vehicle looking brand new. They were also kind enough to go around my vehicle to check for any extra dents or scratches. They were all touched up to perfection. My audi looks brand new. Thank you so much to the whole staff for this amazing experience. I will forever continue to use their services for all my vehicles. Although we live about 1.30 min away from it it’s worth the drive. Considering the past bad experiences i have had with other body shops. Thompson Collision deserves a million stars. Thank you. Maria Tiko