Tire Choice Auto Service Centers, Williamsport PA

Even tho my appointment was scheduled, I waited 2 and half hours for just an oil change and tire rotation.right after I leave the garage my car start making weird noise from the tires.terrible service

Called to price a wheel stud replacement. Was told labor alone would be 300 to 350 dollars and it would take about an hour and the wheel stud would be 15 dollars. 300 dollars an hour for labor? Plus 15 dollars for a two dollar stud? ! Flat put trying to rob people.

Really disappointed in the service provided here. I'm giving them two stars because they were open on labor day weekend and were able to get us in when we had an emergency. But that's where the niceties ended. They blatantly overcharged us and weren't even trying to hide it, because they knew we had no choice. $500+ overcharged on a singular part. When we showed/told them the price from a different store, they shrugged and said "oh well", knowing there was nothing we could do. The staff was rude, answered calls and continued the conversation while we were in the middle of discussing the charge with them. The mechanic also made a mistake when doing the work and unplugged something that caused the check engine light to come on. When we asked him about it, he was hostile again and said it wasn't his problem. When we took it to another dealer they showed us what the mechanic here had done wrong. Don't go here unless it's absolutely necessary. Which really sucks because I'm new to the area and was looking for a reliable body shop. This IS NOT the place.

Went to get tire rotation and alignment as it was recommended to fix a really bad rhythmic vibration in the vehicle. The vibration is still there in full, and now when we use the brakes there is a slight grinding feeling in the peddle. They told us we had a leak in our caliper that the "technician" found, yet I have found none, regardless I'm changing the caliper myself rather then give these guys over $500 to do a two hour job.

The prices are crazy and the way they treat you at the counter if you refuse their recommendation is disrespectful. They missed our coolant fluid when they did their 'full' once over (courtesy), it was below the minimum level. Probably because it was hard to get to.

Just learn how to do the work yourselves, there's to many garages in the area that rip people off and overcharge for simple jobs. Tried to use big words to deter us from doing it ourselves.

Will avoid indefinitely, and our car that has been "leaking" fluid hasn't showed a drop.

Tay.on 8/16/2023 I went to Tire Choice on E. 3rd St. & dealt with my favorite guy SCOTT. I called with a problem the week prior, told him the issue over the phone & he was able to pin point the problem (which was a leaking sun roof). So yesterday I took my car in & Scott fixed the issue that he said it was with no problem. Tire Choice is lucky to have such a knowledgeable, skilled & professional manager. This is the 3rd time I had issues, this year & Scott was able to fix all of them. If &/or when he leaves, so will I & all the people I referred to go there because of him. Scott also kept me from calling the police on one of his junior techs that stole cash out of my car when I went in for an oil change. Scott made me whole & he was honest in his approach. So because of him & his understanding & treatment towards me as a customer, I will return. Thanks again for all your help Scott. Until next time.
Respectfully,
Tay

We have been traveling south on vacation and realized one of our tires was going flat quickly. On a Sunday afternoon we pulled into Tire Choice in Williamsport, PA, and was immediately greeted by Scott and Alex, who settled our family into the waiting room. They got to work and assessed our situation, recommended solutions and got us on our way again quickly, all with a smile. They were a pleasure to deal with during what could have been a high stress time for us. If we were local we would be directing our business and that of friends and family to this Tire Choice! Thanks Scott and Alex for your time and your help!

Had a flat tire, i had re-inflated twice during the day. Dropped tire off in the evening, said they would fix the next day-Friday.
They removed the screw in my tire, and stated "theres no leak". While it was at 20psi. My father took it home, used soapy water and found the leak.ended up taking the tire elsewhere to get repaired.
Do not recommend.

Can't say enough good things! Was in a rough spot with a flat and they got me back on the road quick! 5 star service for sure!

It doesn't matter if you make an appt or not for your vehicle. Their system does not work that way. After 3.5 hours after my "appt time" which was first thing in the AM, they never touched the vehicle. When I made the appt ahead of time, I told them I would be waiting cause I needed it back for going to work in the afternoon.