Tractor Supply Co., Lehighton PA

Associates were very rude and did not want to be bothered. I went there for multiple items that they claimed they did not have any of before checking their stock. Items should be labeled out of stock if they are seasonal and put in the back during certain times of the year. I've bought a heater in the middle of the summer before and had a manager walk to the back with me and get one out of storage, this time they told me it was impossible and they don't even have them. Outright lying to me, just disrespectful and horrible customer service.

I went to Tractor Supply in Lehighton today as I do every Saturday I buy all of my feed there and have been a very happy customer but today was awful none of the feed was stocked the workers were great as usual but had to go find the feeds that I needed. I don't know what happened with Jeremy but he made that store a great place to visit and It was always clean and stocked. Ill go one more time and if it is what it was today It will be my last visit.

Today 6/15/23 at 10: 00am we had to go to tractor supply to pick up our chicken and pig food in which we do every month. It is also our dogs birthday and tractor supply seems to be the only store he behaves in. Every time we go to this store the staff goes out of there way to great us and ask if we need assistance. Heck we are in there so much for our pig that my wife looks for Anna every time because she is such a big help. This visit however I have never been more embarrassed in my life. I for one am a store manager and would never allow my staff to behave in this manner. We walked in and was greeted by Robert. We walked to the back and grabbed our pig food and chicken scratch. As we were walking to the front to grab our dog a birthday treat a woman named Tammy offered us a bag of the very same chicken scratch we were buying at a 50% discount because the bag was ripped. Happily I accepted the offer because I didn’t mind the small hole in the bag. As I was walking to the register I stuck the regular priced bag back on the pallet where I found it. As I am checking out with Robert the cashier, Tammy comes running up in front of all the other customers and yells “That’s not the bag that I marked 50% off”. At first I thought maybe she made a mistake but then I soon realized she was accusing me of putting the discount sticker on the regular priced bag. I was so extremely embarrassed and so was the cashier Robert that he apologized for her atleast five times. I understand that there a dishonest people in this world, again I work retail and am a store manager myself. However it would be virtually impossible for me to remove the discount sticker and put in on the new bag without incident, add the tape from the ripped bag, crocs off the bar codes in HER marker, and then hide the discounted bag all on the 5 minutes I was in the store. I am so embarrassed. I will never return to this location. I was going to just leave but being professional I asked to speak to a manager and they sent a many named Rich. He was very nice and understood my concern only I didn’t really feel that it was acceptable for what this employee did and he even tried to defend her by saying she’s usually nice. Which may be the case, only that this time she wasn’t and i felt totally disrespected, embarrassed, and belittled. I will never shop here again and it’s sad because the family and I really use to enjoy the visits and always dropped a lot of money there. Now because this one ignorant employee accusing me of stealing a $16 discounted bag of chicken food you lose a loyal customer.

Tyler the cashier is super cool and hilarious, had me n my friend cracking up it made our night to joke with him at checkout. Great customer service always there

Jeremy in customer service is outstanding. Above and behind he went for me. Thanks man:)

Asked to have total cost split between two different payment methods, the casher had just ran it all up on one card, it was 30 mins or closing and we were being rushed out, made things difficult this month.