Tri-County Water Services, Inc., Parkesburg PA

Had the pleasure of dealing with Tri county today. Brent and Andy were very professional and they got a tech out to me a few hours after I called. Came in clutch since I didnt have running water in my house.
The tech James did an awesome job installing a pressure tank. I love seeing quality plumbing work and James came through. Ive already been down in the basement twice admiring the quality of work he did. Appreciate having a company that can turn a stressful situation into a pleasant one. And Tri county does that perfectly. Highly recommend.

Jordan was very helpful over the phone and Darren was successful in resolving our issues with water pressure.
Overall a great experience and very grateful for their help.

Jordan and the technicians were prompt and kept me informed with the service they were performing. The repairs to waterheater and shower are in perfect condition.

Great company who is reliable and does quality work. Quinton the plumber who services my well water equipment is top notch!

After speaking with Jordan via phone and having services confirmed which was a very professional experience. He took the time to confirm all the work that would take place for two days and assured me my water would be restored until the next day which would be Part II of the work. The representatives that completed the work were timely and showed up early, however I watched them wait for about 10 minutes which would be closer to my confirmed time. They too shared the process with me and finished it all in ONE day. They made sure all spickets ran correctly and waited until the air cleared in pipes and discoloration of water returned to normalcy. They were even kind to my neighbors when requesting 2 cars to be moved back a little. In closing, they were literally outside with brooms cleaning up my sidewalk and parking area in front of my house. I'd have them back to provide service again! Great job!

All of the folks, I have had the privilege to deal with a Tri County Water Services were excellent. In particular Jordan, who manages the office and James, one of the techs have been particularly outstanding. Highly recommend their organization!

We had a pipe leak late evening, which flooded my entire basement. Luckily, we have water detector sensors in our basement, which triggered our alarm panel. Things could have been much worse, without having these sensors. Water was shut off in a timely fashion that evening and had to wait until morning to call a plumber. Reach out to Tri-County and spoke with Jordan, whom by the way was very patient and professional. She had a tech out within 2 hours of calling and given me a fair estimate for service. Quinton was the tech who performed the service, and let me tell you. This young man was very knowledgeable and on point with his work. Quinton was on time and completed job within an hour. He explained what the issue was as well as showing me. I would definitely recommend Tri-County plumbing services and if possible, request for Quinton, but I'm certain all the techs at Tri-County are as talented as Quinton. Thank you all for your professionalism and service.

The technician was on time and even though I had lost electricity a few minutes before he arrived, he checked what he could and began to bring in the bags of salt. Luckily electricity was restored and he thoroughly gave my system a check-up. They were able to get me scheduled in a few days and everything is working as it should. Tri-County is a great company.

Integrity is a big deal.
We hired Tri-County to install a sewer system for an in-law cottage build on our property. Things went very smoothly, and I even appreciated how patient and kind their employee was to our very inquisitive 11 year old son.
As with any project, sometimes mistakes can happen. In our case, miscommunication between a Tri-County employee and another contractor that needed to use the open trench, caused the trench to be closed before it should have. Now another trench needed to be dug, as not to dig up or break the lines Tri-County had installed, and it's a pricey job to dig here due to the fact that we are sitting on so much rock. This was an expensive mistake, certainly the kind of thing that would have been easy for everyone involved to just point the finger at each other, and leave us with another expense.
We had never worked with Tri-County before, so I had no reference as to the kind of response I would get, but I felt like I had to call and explain to see if there was something that could be done. Not only did Brent (the owner) patiently hear me out, but he thanked me for communicating with him.
After looking into it and confirming with his team what had happened, he immediately came out to see the site for himself, and make a game plan to correct it. He ended up hiring an excavator, at his own expense, to open another trench for the other contractor to use.
I cannot tell you how relieved and grateful we were to have hired a company who not only does excellent work, but also has a high level of integrity. It's one thing to read reviews about the good quality work that a company does, and Tri-County has plenty of them. But it's a whole other level of assurance to know that you are dealing with a company ran by a man of integrity, and that if something goes wrong, as things so often can - (we are human beings after all) - that they will be fair and honest.
In summary, our experience is that Tri-County employees are kind and do great work, but you can also rest assured that by hiring them, you will be dealing with a company you can trust. I've already hired them again for another smaller job, and highly recommend them to anyone.
Thank you Tri-County for your hard work, the excellent job you did, but most of all, your integrity - it's no small thing.

I've used Tri-County for several projects from a full replumbing of a bathroom to support a renovation to simple leak repair. They always provide excellent service and quality work. The team always makes sure that you are satisfied with the work. I would highly recommend them for any plumbing or sewer needs!

Great people and service! Our well didn’t work anymore and James came out the next day and did a great job repairing the problem! Would definitely recommend this business! Thanks for your service!

Second time using them. First time was 2020. Needed new pump. Whole transaction was quick and easy and not too costly. This time pump was humming and running all the time. Service man came quickly. Problem had stopped but system was checked out. Only reason could find. This time of season well water level is low. Axis tilt of earth and all that. So pump went without water for small time causing the humming and pump to run. By time I had reported it pump was already fixing itself. Pumping til system got back to normal. Was just a normal service charge and no major problem. Glad they where here to help with this problem. Eased the wife's worries.

I have been using Tri County for over 4 years and they have been great to work with. I bought a house last year and they have been here multiple times for a new kitchen sink install, sump pump install, water neutralizer install, dishwasher install, septic back up and various other things as they come up. They are always professional and the results have been exactly as expected. I highly recommend them.