United States Postal Service, Pittsburgh PA

Mike personally delivered a package to the Swissvale office when I called about it at the airport office.

Worst USPS location I been to. Very very very bad and rude customer service. Do not recommend.

This may be more or a review of the system than this location, but the apparent understaffing here did not help. I had a package delivered to the PO Box here. USPS sent me a notice that the package was available for pick up. When I went to get it I was told that before it could go to the PO Box it had to be scanned by.a few more people. There was a line and I knew that pushing on this meant that the people on it would have to wait at least 30 min while they moved a package 100 ft at the most to be scanned into a system that already had it marked for pickup. Better to try again and "enjoy" more comedy.

The old woman at the front with different colors of hair is clueless. I feel bad for her. She should be retired or working someplace with less demand. She is rude and extremely slow. There is usually a line out into the lobby for zero reason. Get people in and out. Some people are just there picking something up. No one in the back helps. The other worker Cindy is awesome. She gets people in and out. This older woman needs to go. Lastly, the comments about missing mail and mixed up mail are totally true. This has been going on for years.

I’ve been waiting for one month for my mail to be forwarded. They have no idea where my mail is!

5 * on one very nice lady at desk but a lot of odd things going on there with mail being stold. My life ins policy mail missing. My rent ins policy missing & more. All important mail goes missing from there. Very odd. A key to mail box stold when only me & 1 person knew about it. That tells me some kind of pay off with a mailman. Other things go missing. There needs to be a security cam on mail boxes there. Also noticed worker running out handing something to cars that pull up out back. Didn't know mail could be delivered that way. Have RE ordered all important things curious to see what happens. I also get a lot of other people's mail.