United States Postal Service, Walnutport PA

Terrible, unprofessional, very rude employee. Arrived at this post office to pick up my package that was delivered to the wrong address due to moving. I conversed with the lady working in the front, whom was very rude from the start, I explained to her that my package was returned due to the wrong address. I asked her if she can please check if my package returned and that I’d like to pick it up with proof of identification if so. She refused to check if my package arrived and continued to tell me that nobody is allowed to pick up any of their returned mail or packages even with identification. I asked her why and she stated very rudely “it’s the policy”. Which is incorrect because I am entitled to my property and have picked up mail/packages with identification at postal offices prior. I also spoke with the palmerton post office and they stated that I’m entitled to my packages and mail with proof of identification. She needs to be trained properly or fired if she’s going to continue refusing people the right of their property.

Was suppose to get a package in the mail and heard the usps truck pull up. I quickly slipped my shoes on to hear them pulling off after they were only at the house for 30 seconds. The carrier then proceeded to mark that there was no access to delivery location just because they didn’t want to get out of their truck during the rain to deliver. Completely rude and unacceptable. These post office delivery people get paid entirely too much money to suck at what they do and I needed that package!

Some people cannot get to the post office by 5 pm due to work schedules or other
factors. 6 PM would work so much better for ALL of your customers. Thank you for this consideration.

Horrible Post Office and staff! Will withhold your mail with no notification, hang up on you, forget to call about time sensative packages waiting for pick up. Delivery drivers are also horrible, packages delivered to wrong houses.