UPS Harrisburg- HARPA

This building is a dungeon (yes, I have worked here before it was decommissioned as an actual hub meaning there are only drivers and 1 early morning shift here.)

The security is a joke they are not focusing on any investigations or claims, they care about the Middletown SuperHub (East Zone Regional Hub.)

This hub should be shut down. You will not be able to pick up your packages directly here. The customer service is shut down and does not hold packages here.

Worst customer service. These people will not pic up the phone. So rude. So ig. The retarded ai thay have answering will not stop talking and will not stop asking stupid questions. No wonder it's a woman's voice

TERRIBLE CUSTOMER service. Package driver lost my package (a car part). Filed a claim that was a total joke. So currently out $100 and a broke down car. Can't get a real person on the phone. Thx ups and m#+&#er package driver!

I need to talk to someone, they lost a $50,000 package in Middleton and i cant seem to be able to talk to anyone that may want to help me. All i get is an automated operator, i need a boots to ground search party.

You used to be able to talk to a human being. Now its all automated and refers you back to the website.worthless.

Someone from ca customer service is so hard to get a hold of! No one ever wants to help you out. They lost my phone and all they wanna do is tell me to wait until they’re investigation team is it already been 5 days they know my phone was stolen and they want to do absolutely nothing about it! If I was everyone, I would watch him make sure that you don’t get your stuff from UPS, because things tend to go missing and they don’t do anything about it!