Valvoline Instant Oil Change, Lancaster PA

Good service
Very polite and answer all my question
They know what there are doing
Fast

Wouldn't go anywhere else
Love this place, especially nice is they check all your fluids, tire pressure, and filters, with or without an oil change! 5

I have been going to this location for several years. A lot of the same employees still work here and the customer service is second to none. They are honest and informative about what services you may need but are not pushy.

I love it here because the workers are so kind and have a great sense of humor. The little things matter to me, and I appreciate being greeted and talked to while I sit in my car for an oil change. I tell everyone at my work they should stop here on their way home for quick service! This is such a convenient location and they always send coupons to my email!

I was told my serpentine belt was in really poor condition and needed replaced immediately. I made an appointment at my local garage a few days later who took it out and examined it and said it was perfectly fine. I feel pressured to fix things every time I come here. This is the second time I was told my serpentine belt needed replaced and the second time I had my other garage evaluate it. I think women who do not know a lot about cars should exercise caution here so you do not do extra services you do not need.

Another great experience with the team at Valvoline on New Holland Pike. Always professional and detailed in their tasks and interactions.

I didn’t know you could have a good customer service experience when getting your oil changed…. But these guys called me boss man and Mr. Daniel the entire time. I didn’t know I could feel good about myself after getting my oil changed but I did. The showed me and explained to me what they were doing and gave me the recommendations cause I know nothing about cars. I’m for sure getting my oil done here again, thanks guys! The crew of 6/27 at 1: 40pm in bay one need a raise, thanks guys!

Supposedly open until 6: 00. Don't go there after 5: 30. They're closed. Happened to me twice. Don't advertise being open until 6: 00 if you're not serving customers that late.

The service members were very courteous and knowledgeable with their services.they were quick and efficient with my service.

3onths ago oil change oil filter never changed n fuel oil issues 4 2 months
Manager needs to check her technicians I paid 4 an new oil filter!

I got my oil changed on 5/8 - it is now 5/17 and I am out of washer fluid - which on my invoice states that they topped off. I have only used my wiper fluid maybe twice since then. My husband put it in and it took a full container and then some. You want a premium price then you better provide a premium service and at the very least be honest about your work.

Employees were nice but took advantage of the fact that I was a woman and charged me $140 for an oil change. Absolutely ridiculous, I’ve never paid so much for an oil change in my life. The one employee said my air filter would be $15 and it ended up being $40! And he took 10% off to “fix” his mistake.
If you’re a woman don’t ever go here, they’ll screw you over. Don’t recommend.