Vector Security - Corporate Services, Warrendale PA

This was thee worst company equipment was defective and was charged trip charge because of their equipment default. Then informing them once contract up was given the date when contract ended informed them would like to cancel as of that day. I was then told no problem then get a call from collections stating I didn't give them a letter only verbal was given so they renewed my contract but I have no service and nothing with them. I will would never refer this sorry company to any one not even an enemy.

This is by far the WORST Security company. My equipment has not worked for the last two months. I have called to get it fix and I was told that they couldn't come out to fix the problem after hours. Customer service was very rude and I was not given any other options to get my equipment fixed. Very unexpectable

Just moved into a house where the previous owners used Vector Security. I have no interest in using them but want all their equipment removed and returned to them. They want to charge me a non customer to remove their devices. Come on.

This company is garbage. I signed a 3 year contract which had some equipment included. IT NEVER WORKED RIGHT. Pain in the behind to get out of it. Go with Guardian!

Door to door criminals. Offered no contract service, then had me sign electronic contract telling me it wasn’t a contract, I was just “setting up my password”. I move away and now I owe 3 years of “service” payments for service that they aren’t even providing. Additionally they broke my doorbell during installation of their junky alarm sensors and never fixed it even after several visits. All the door alarms just fell off randomly so we were never really safe. They would schedule calls and visits and not follow through for weeks. Absolutely terrible experience. If they come to your door, shut it, lock it, and call ADT!

Vector Security is excellent - monitoring homes and businesses is something they do well. Customer service is excellent. You won't be disappointed in the way they monitor.