Venice Lofts Apartments / Apex Manayunk

DO NOT RENT HERE! 1. It's in a Flood Zone-you will lose everything you own. 2. Large Rodents in the building. 3. Building smells terrible-trash piled up 4. Management double talks when addressing issues 5. Lack of communication. 6. My 78 year old mom suffering from COVID-19 was charged a lease termination fee for needing a long term care facility. 7. The focus is on money, money.money-no compassion. The regional manager said she didn't care if she had cancer or covid-she must pay a penalty for being sick and needing care. Again! DO NOT RENT HERE!

If I could rate 0 stars I would. Do not live here. When I toured the apartment I was told I would be moving into a renovated unit and it would be renovated as soon as the person living in the unit before me moved out. I paid for movers that cost over 1k from my previous place. When I arrived and went to go into the apartment it was not renovated and instead a very old unit that looked nothing like I was promised. The fridge had scratches all over it the stove top was chipping and the sink was loose. When I confronted the staff they simply said that they forgot to tell me the unit would not be renovated and they could offer $100 off a month. This unit was not worth $500 less a month. They were hoping I had no other options and had to move into the apartment anyway. On top of that they refused to help with any of my moving fees and I had to pay for movers again. Instead of moving into Apex I shipped my belongings to storage and found a new place to move into which is way nicer and less money. There are tons of options in Mananyunk or the surrounding area that are nicer and cost less. Shady people. Forgetting to tell someone their unit would not be renovated is a terrible excuse and horrible way to manage a building.

So far, great experience! Very responsive staff and such a breath of fresh air dealing with a quick maintenance crew. Love the apartment.

The new Property Manager, Matt, has completely transformed this place. He is outgoing and friendly and responds promptly to any issues. Before Matt, there was a line out the door with angry residents with legitimate complaints, but not any more. Dave, the head of maintenance, quickly addresses any maintenance issues competently, unlike the prior maintenance crew. The apartments are beautiful with floor to ceiling windows with a view of the Manayunk Canal. Quick access to 76 and not a bad drive down to the shore. Five stars to Matt and Dave!

The maintenance here is truly superb. Whenever something comes up, they're on top of it. Go Danny!

Shaina the leasing agent and Cortland the property manager are extremely professional, courteous, considerate, kind, and accommodating. The complex is clean, well lit, safe and secure. Repairs are done right away and packages are received at the front desk without any issues. Highly recommend.

I'm an international medical student in Philadelphia and I just want to thank the staff here for making the nerve racking move in process so easy for me.

The leasing agents and front desk staff are incredibly rude. Worst experience I've ever had with ANY apartment complex. Couldn't even get through a two-minute conversation on the phone without being groaned at and mocked for simply asking questions about the apartments. Never again. Wish I had gotten the lady's name but like I said, incredibly rude and unprofessional.

My apartment search was a lot easier because of how helpful Shaina was. The staff seems to care a lot not only about the apartments, but also about the residents. Although I have not moved in yet, I am really looking forward to it!

Shaina was wonderful to deal with. She was very knowledgeable about the building, move-in, and the amenities. She made the whole process about choosing a clean, safe place for my daughter to live extremely easy. Shaina has been polite and accommodating and was more than willing to answer any and every question we had.

A+ maintenance service by Danny - new supervisor @ Venice Lofts. Night and day difference in the prioritizing of the work. Quickly fixed the heating gone back in my freezing cold town house unit. Until now, maintenance was the only con - Glad management put a new team in place. Thank you!

I had an awesome experience with the leasing agent, Shaina. I accepted a job and had to scramble to find an apartment during the holiday season. I sent in a request to view a unit two days before Christmas and was approved for the apartment two days after Christmas. Shaina was available the entire time to help with any questions I had. If my experience thus far is any indication of what to expect with Venice Lofts, I am very excited for the next year.

Please save your hard earned money and look elsewhere. JRK is a terrible management company based out of California. This company has changed property managers and leasing agents countless times too many to count. Do not be fooled by some of the positive reviews as residents were being bribed with gift cards to give a positive review.

My husband and I have decided to give Venice Lofts another go and boy are we glad we did. The leasing agent, Shana is amazing. She was so helpful and really worked with us to ensure our application process went smooth and followed up every time we had questions. The property is still gorgeous with an amazing location. Shout out to the PM Courtland who was amazing in expediting the verification process. So far we are happy to be returning.

Good location. Front entrance looks nice but apartments themselves are very dated with horrible appliances. I cannot speak for the town-homes. On move in we had to spend two weeks cleaning. Lived there 1.5 years and at move out still had pending maintenance issues from move in unresolved. Four different property managers over that short time period. All of them were sub par.

100% not recommended

I am about to sign my third year here. There has been turn around in staff, but has not effected me. The location is what keeps me here. I commute to work into Center City via the train. The current staff has implemented some new amenities and upcoming resident functions. I have successfully negotiated my renewal every year and hope that continues.

Absolutely love our new apartment.very clean and spacious.location is unbeatable.it is a little pricey, but compared to the surrounding areas this place is unbeatable.we have 24hour front desk assistance and they are always so nice and happy to help.the feeling of community is so strong in this apartment complex it’s such a great place to call our new home.

Beautiful apartments right on the Manayunk strip. Great for hitting the Schuylkill trail for a quick ride to the city. Pricey, but what in this location isn't.

Considered moving in with girlfriend, did many tours. Beautiful new construction but better value can be found elsewhere.

Left the city to live here for two years and had a stellar experience. The unit is new and so the town home was easy to keep clean and everything just worked. The staff knew everyone by name and went out of their way to support a single living experience in every way. Numerous perks between the garage, extra parking, a shared outdoor area with grill. But once again the staff made it in the end.