Verizon Authorized Retailer - Wireless Zone, Philadelphia PA
Address | 920 Walnut St, Philadelphia, PA | ||||||||||||
Phone | (215) 351-5252 | ||||||||||||
Hours |
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Website | shop.wirelesszone.com/pa/philadelphia/920-walnut-st | ||||||||||||
Categories | Cell Phone Store, Electronics Store, Internet Service Provider | ||||||||||||
Rating | 5 18 reviews | ||||||||||||
Nearest branches |
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Verizon Authorized Retailer - Wireless Zone reviews
18Excellent service by the kind owner. He graciously gave me a new sim card and helped me get a new phone set up with my account, even though I did not purchase it there. Highly recommended!
Had a great experience thanks to Adam! He was friendly, patient, and super helpful. He made everything really easy for me and it was a breeze to get upgraded. 10/10 highly recommend
Adam simply went above and beyond to get my new phone setup. I also had an issue with my upgrade because of a missing past order and, knowing now how much effort it took to take the hold off my account, I can’t imagine any other place willing to put that much time and effort on one customer. Thank you sir and I will def come back.
Quentin's professionalism is what was able to help me get set up with Verizon. I was able to walk in with a product and questions in mind and Quentin was able to do just that.
Nothing worst than waiting a while in a store only to have the rep come out and say 'sorry we don't have that model' or 'sorry we don't have the color phone you're looking for'
Luckily they carry all of the latest phones which, again, is great if the phone you're looking for happens to be sold out elsewhere.
They also have a nice selection of cases and screen protectors that suit your needs.
Highly recommend this place for all of your cell phone needs
We have been going to this store, owned by Adam, for over a decade. Adam is great, as is Quinten, who’s there on the weekends.they make it easy, they are patient and we trust them,
Adam was an angel! I was totally frustrated with a new phone I purchased online…it would not work. Adam quickly got me back up and running. I would definitely recommend going to this location
Q was outstanding helping us not only navigate the process of trading in our phones but also resolve any hiccups along the way including jumping on the phone with Verizon and solving issues I a timely fashion. I cannot recommend Q and this shop enough! Thank you
Workers took the time to explain everything to us while we decided if we wanted to change our phone or not. Super nice and quick.
Thank you so much for the conscientious, competent consultation at my point of need as I needed a new phone. Super easy experience on a Saturday morning.
Can't say enough about this store. If phone upgrades make you think lines, upsells, and hassle- think again. Adam was fantastic. Knew all the deals off the top of his head and recomended a phone that was right for me, not necessarily the one with all the bells and whistles. I'm going here for all my phone neeeds from now on. Thanks, Adam!
Adam was awesome with helping me transfer my service and get a new phone! He was very kind and informative and super patient with the multiple customers in the store on a day when they were short staffed. Recommend this store for friendly quick service for sure!
Adam took a great amount of time to help us with our new iphone 15 and transferring to Verizon. He answered all our questions and spent a lot of time with us. We appreciate his awesome customer service!
I’ve been coming here for a decade, and I’ve continued to come here even after moving out of the area. Adam is THE BEST, so helpful and trustworthy. Cannot recommend this shop and Adam more highly.
Knowledgeable and efficient! Very helpful guiding me through the choices.
I did not feel rushed. Thank you!
Adam is so nice and so patient with me. I couldn’t remember my passwords and he was so kid about it. He is helpful, friendly and trustworthy.
Adam was super helpful and got me the best price for my phone upgrade. Highly recommend his service!
This location was amazing! They fixed my problem immediately and with a smile! Thank you so much!