Walgreens, Springfield PA

I’ve gone to this particular Walgreens store for years. I have always been happy with the service however, they changed the pharmacy staff including the pharmacist recently and now the service is awful. Scripts are not done as promised, many of the pharmacy cashiers are rude, and no-one seems competent.
Why the change in staff?
Corporate Walgreens needs to re-assess this decision.
More than likely will change pharmacies.

This location has been slowly declining in quality. They replaced thier overworked and understaffed pharmacy department with people that have no clue what is going on. So getting your medication is like trying to get it out of a maximum security vault. The staff really has no idea what is going on. I miss the old pharmacy people, even though they were understaffed and stressed they made it work. I think I'm switching to CVS soon.

I've been going to this store since I was young but recently the quality of customer service here has declined! Yesterday the girl cashier was on the floor, I cam specifically to look for a product they said that they had online in store. I would understand her flipping me off if I didn't check online first but she made no real effort to help me. Then I asked her a second time to help me, she took me to the section and looked at the products and asked if it was this one. And eventually I gave up looking for it because she didn't even ask someone else for help if they might have known. And then when we went to the registers, she was being all moody and stuff when I was getting a price corrected. And then when the transaction was done, she didn't hand me my bag. Like if you see a Walgreens counter it's cut deep and you literally have to bend down to reach it. Like what's the point of her being there if I have to do everything myself? Did I buy those items for her? No! I literally had to grab the bag by myself off the lower shelf. It was embarrassing and rude. Like two items, that weigh less than a pound each she could not even bend down and hand it to me. Never did any of the other cashiers do this to me. And sure, I might look forgien but I am not and that also shouldn't be a factor in how you treat someone. Next time I'll will tell her to hand the bag to me if she's my cashier again. And I hope Walgreens thinks deeply about who they hire before they actually do.

Came to this location on Friday at 10: 46, simply to just buy some juice for my mother and I. The sign on the door said that they close at 11: 00pm Mon-Fri, But yet when I came at 10: 46 the doors were locked, and the manager and his employee were at the counter counting cash. Okay I get it, it’s the end of the night, but if you don’t close till 11: 00 why lock the doors 14 minutes earlier. That’s inconsiderate and inconvenient, especially because they saw me at the door

Great staff! If you need any help in photo ask for alex. Hes very knowledgeable and patient. Will make sure you leave happy!

Great and responsive staff especially the Pharmacy who go the extra mile with a smile. The research and answer all my questions about RX and interactions accurately.

Everyday i come here i am greeted with a smile. Always asked if i need help. The staff is so friendly. I drive a long way to come here just because of the good reception.

The high res photos I got printed here were such poor quality I didn't pay for them and just threw them away.