Wallace Family Motors, Inc., Butler PA

I highly recommend going here if you are looking for a car. Bob Potter was hands down incredible, informative and extremely helpful during the entire process. The environment is so welcoming and they make you feel 100% at ease with their honesty and guidance. They are definitely an honest group of people that I am going to highly recommend to anybody that will listen. Thank you Bob for helping me find the perfect vehicle!

We purchased a 2016 jeep renegade this past Saturday from Donny at Wallace Family Motors. From the first phone call to finally pulling off the lot we had the absolute BEST experience! We were getting desperate for a vehicle for my husband as our time was running out and everything seemed to be selling out from underneath of us. We called about the jeep ahead of time and he informed us someone was coming to look at it but if it fell thru he would call back. This was a Saturday by appt only, and it just so happened that at 930 am Saturday morning he was there to answer the phone, also we live 3 hrs away. He called right back and said the other customer backed out and asked when we could get there! Donny waited on us 3 hrs to get there and had everything ready to go! Even more so, we had our dogs travelling with us and he had a place to walk them, let them use the bathroom, had a water bowl for them and so much more! He was more than accommodating! There was a slight issue with the car which was fixed and taken care of immediately with no problem since! I would gladly travel the 3 hrs again to deal with this company!

If this place has a vehicle you’re interested in please take the opportunity to visit them. I dealt with Bob and Christy in particular and they were incredible! I have visited several dealerships within the past couple years and I must say, Wallace Family Motors is among the best. They actually care about earning your business and that is incredibly rare nowadays. Especially in 2022.

Excellent service, great cars for great prices. They even changed the oil in the car I purchased before leaving the lot. Couldn’t have been happier with my experience with them

Above 5 stars! They have been servicing my vehicles since they opened their service department. Every experience has been wonderful! Knowledgeable, professional, timely, helpful!

I live in Illinois and found a vehicle of interest to me located at Wallace Family Motors in Pennsylvania advertised on Craigslist. Bob @ Wallace Family Motors assisted me with a long distance inspection of a classic vehicle for sale on their lot. He was patient, professional and efficient. Recording videos to transmit and video calls are a lot different from presenting a vehicle in person. Bob was very accommodating to every request I had. I enjoyed doing business with Bob!

My husband and I are extremely happy with our purchase. Bob Potter was our salesman and he was very helpful and pleasant. I would definitely recommend anyone to shop with Wallace!

I was very pleased with my purchase with Wallace family motors. They go above and beyond. Friendly and knowledgeable. They also make me feel comfortable.

Bob and Donny did a fantastic job of helping me get a car for a good price and low interest rate! 100/10 would definitely recommend!

WE FOUND THE WALLACE FAMILY MOTORS ONLLIN. WE WENT TO LOOK AT A CAR THEY HAD ONLINE. DONNY WAS FANTASTIC TO DEAL WITH.
THEN HIM AND HIS WIFE CAME TO SEE US AT OUR GUNSHOP THE NEXT DAY. SMALL BUSINESSES STICKING TOGETHER. WE WILL BE BACK.

I just got a vehicle today from Wallace family motors and I couldn’t be happier with my purchase. Bob was very helpful, and kind. I will most likely be going back in the far future of I get another vehicle aswell as referring people to here. Thank you for great customer service! I love my 2016 Nissan Rogue!

Bob/Don were great. When there was an small issue with my Sons truck weeks after we bought it they were able to adjust their schedule to get him in while he was away on military orders. Take care of the issue and return his truck before he returned with no cost to him. Wallace Family Motors cares about their customers and taking care of our soldiers!

My experience with Wallace Family Motors today was the best experience I've had yet while trying to purchase a vehicle. Bob Potter helped me purchase my truck and I could not have asked for a better salesman. He was very patient and informative throughout the whole process. The lot has convenient parking and is very noticeable driving down the road. The whole entire staff is very polite and professional. Outstanding all around!

The service here is fantastic. This is the first time I’ve financed a car and Don had made the process less complicated and treated me as if I was family.

This dealer was willing to help me with a small vehicle issue even when I was not a customer. I would think that such kindness translates to a trustworthy local car dealer that will be there for you when you need them.

Had a great experience buying my first car here! They were upfront and honest about everything during the whole process and were very flexible to scheduling adjustments. Great little place to buy a car!

If I could give this place more than 5 stars I would in a heartbeat! Excellent service and very friendly staff.

I was given a very fair deal for my trade in and I am very satisfied with my new car and the service I have received. If you are looking for a reliable vehicle from a dealership that cares this is the place to go!

My wife and I could not be happier with our experience. Our family of 5 were downsizing from minivans finally and were looking for a car to still fit our family but w/better gas mileage. Donnie W was kind, courteous, and so helpful the whole way through. We are still all smiles and loving our new car!

Excellent place for purchasing a vehicle! So friendly and make you feel welcome. The vehicle I purchased was a custom vehicle so obviously had questions, they not only answered verbally but also showed everything. If I go to buy a vehicle again in the future, I will be looking at their inventory! Thank you for being extremely helpful and considerate!

Horrible dealership if you call it one. Nice during the purchase and then basically told to kick rocks. First day we had it an issue occurred. Then my wife had a major breakdown when I was not in town and when she called for help with our three month warranty they said call someone else and didn’t give her a number. Family owned you would think they would step up and do what’s right. Nope. Left her on the side of the road instead. Used a bank that doesn’t have a branch with 50 miles of here and when you call them they require you to “stop into the local branch”. I have had nothing but issues with the vehicle. Even if they drop their prices to reasonable levels I won’t buy a car there again. In fact I won’t let anyone I know buy a car there.

Update: car is in the shop right now for engine issues. Car broke down on 422 less that 5 miles from the house. Only way to fix this would be buy the car back at this point. Even just the payoff would be good enough to get rid of this headache.