Walmart Auto Care Centers, Altoona PA

Who do I call to ask who’s fixing my bent rim from when you guys put my tires on? Every time I call no one answers. Does anyone work in the auto department?

Had a appt at 12 to buy 4 tires n have them put on. (Easy Enough) dropped off the car at 12. Received a call from them sd we cant take off ur tires, the lug nuts are to tight. They told us to go to a different tire shop n have them loosened. Which we did then back to walmart car care center once again. After waiting around again. We recieved a text that the car was ready went to pic it up the kid at the counter sd the lug nuts are still to tight. WHAT! " I went to the tire shop, you said and I watched the employee loosen each lug nut OMG after 4 hours of back fourth I will never go back to them.

I ordered tires online to have put on at the Altoona store. I showed up for my appointment and they refused to put the tires on because “they only use DOT specs and regulations”. This isn’t listed on their website and I have never heard of this for a normal vehicle.

Ordered a tire, called to see if I could get it same day. Online said it was in shock. Called 10 times, no answer. Have to wait 2 days. What a shame customer service is dead in this company.

Helpful staff, reasonable prices. Done exactly when they said they would be. Great if you wanted to save money on tires!

Not a bad place I got my tires replaced here I got them done Sept 2021 and they were bald under half the miles they are guaranteed for, I had to repay for valve stems when my other ones were lifetime and also balancing.

Super nice crew! I brought an older car in to have the headlight restoration done and it was fast! In and out in 45 mins and they look BRAND NEW! I still can't believe how great they look. I've been telling everyone to go here if you need them done!

The gentleman that processed my son's car through was friendly, prompt, honest and extremely helpful.

They will ruin your car. I used to work here and the employees will not let their coworkers touch their own cars. The guy would come to the hardware dept looking for ways to fix screw ups all the time.

Took my Jeep there to get new tires put on. The took the key, and went to do there thing. Get a call about 20 minutes later to come back. The tried to get the old tires off and ended up rounding off every lug on them, then tried to say they must’ve been old despite the vehicle being a 2017. Didn’t even offer to sell me the tires, just told me I’d have to go somewhere else.

Got my oil changed because I didn't have access to a garage and it was snowing bad, they got it done in about 20 minutes and did it right.

Came in for new tires that both the website and store employee told me were in stock. Made an appointment to have them put on. I came in and sat around for an hour waiting for the new tires to get put on only to be told after all of that, they messed up and the tires weren't actually in stock. I'd have to order them and go through the process all over again. I constantly seem to have these types of problems with Walmart.

Employees were very helpful with my problem I was having with my car never knew Walmart had a auto department

Terrible customer service, two young kids threw my new tires across the shop while i was still there, and did not care when i said something about it. And after a week of driving i had to re fill the tires again because they all slowly leak. Never again will i go to walmart for any car needs, and i urge others not too as well.