Walmart Auto Care Centers, Hermitage PA

Had windshield wipers replaced with an oil change. They forgot to remove the plastic protector from the driver side front.not a huge deal. Put the wrong rear wiper on, replacing the entire arm, which is too long and jams. Claimed that they installed the wiper “their book” called for so they would not correct the problem nor give any refund. No business ethics or attention to detail at this shop!

I decided to have Walmart install tires on my car this morning despite these poor reviews. I was very impressed with these guys and how hard they worked to process me. 2 front tires mounted, balanced, and installed in 30 minutes. Real happy with the all round experience, quality, and price! So, why the bad reviews? ,? After watching what goes on there I will risk offering my thoughts. All the time I was there around 9 to 10am these guys were busting their butts. They were courteous but very busy. Too busy to answer the phone ringing off the hook. From what I saw I would hire these guys any day. I will be going back! Like everything else going on today it is just like the hospitals short of qualified nurses. Who wants to mount tires when you can work at KFC for $12 hrs? These guys are OK in my book.

Absolutely horrendous. No appointments so first come first serve. Well the center was short staffed as usual. The first time I went in the young lady was swamped I mean checking people out with carts and still talked with guys and seen how long it may be for me. It was clearly a 2 hour wait. Having worked at Sears auto center this time of year we were swamped but if sales person sold 4 tires at 5 minutes to closing. You was putting on 4 tires till you was done. We also had the greatest customer appreciation bonuses it was very odd not to. Hey if these generations ahead have the employer treating them right they treat customers right. The next few occasions a week later late afternoon early evening again short staffed not able to get 4 tires mounted and balanced an flat repair done. Went back same dark haired young lady tells me they decided to close early cause they was short staffed. Last visit in mid day late morning. Gave me an outrageous price and a 2 HR wait I was like 4th person there 2 cars inside and 3 me included outside. The blonde young lady and Bill the technician and another technician were plugging away. The one evening I went out I'm only vehicle out there and they was standing talking while I was walking to my car.

Gave me attitude when I asked them to rebalance a tire because the balanced it wrong. Wheel weights only go on 1 spot on each side of the rim. When you have 2 weights separated on 1 side of the rim its wrong, the first weight wasn't placed correctly and it threw the balance off requiring more weight to correct an imbalance that isn't there I wish more people would understand this and they would tell the employees that

Got here at 4: 00pm to get 4 tires changed and was told there was a little bit of a wait about 1-1/2hrs so I decided to wait. It's not 7: 10 and I'm still waiting for my car. Not impressed. It is my girlfriends birthday and she has to go to work at 8: 00 tonight so she will prob be gone by the time I get home. If I would have known that it would take double the time I'd have not stayed and had her drop me off on her way to work. Very poor service not at all happy with it. I'll let you know if I have problems with the tires

2 hour wait just to put on 2 new tires. Then not even 3 hours later I had to call AAA to put on spare tire because I got a flat tire. Tire was not sealed properly! We need to all get together for the poor service & damage done to our vehicles and sue them for the extra cost that they have caused us for poor mechanics that they call employees or service technicians at their business.