Walnut Medical Services, Johnstown PA

Absolutely the worst place I ever dealt with. Staff is very argumentative, they don’t even call you and let you know that your stuff is in and try to tell you it’s your fault because you should have called and asked about it. You have to consciously follow up with them. Jessica makes you feel like she is doing you a favor by waiting on you. The absolute worst customer service I have ever seen in my life. Everything is out of stock. If there was a negative star rating that’s what they would get from me. A 3 week script took 8 months to get in. When you walk in they are more interested in making you put on a mask that no one in the office is wearing then saying hello or what they can help you with.

The place is very clean. Everyone I've dealt with over the the few years of being disabled are very pleasant and inform you on everything or anything you may need. While there I took notice to the employees wiping & cleaning because of co-vid & just for germs before the epidemic started. I would tell any one to get there supplies from Walnut Medical. I wouldn't go any where else.

I just spoke with Chris in the C-Pap division. She was extremely knowledgeable and friendly. It was the most productive phone call of the week with all of my issues being taken care of in less than 10 minutes.

Very poor, lost script n all info never use again, called left messages no return calls, keep eye on building soon to be location of chineese resturant