Weidle Sanitation, Lebanon PA

I have had their service for a few months. Staff were kind and professional on the phone and the pick up crew does a nice job!

Thanks for your hard work!

I have used them for years, great service, affordable prices, in time, never missed to collect every week, easy to work with. Very satisfied with the services.

I have used since January 2021 and they have never missed a day, excellent service. A little pricey but they have to buy gas & pay workers

It's 3: 42am and Weidle's truck comes through our neighborhood to wake every soul. We've repeatedly asked this company to alter their pickup schedule; that there is a noise ordinance they're breaking; or to - at a minimum - wait until 6am; all without response or results from the company. Phone calls, letters, emails have not changed their nightly haunts. Even our HOA contacted the company on behalf of the members, but Weidle didn't respond. The best results have been encouraging our fellow neighbors to switch garbage service to minimize Weidle trucks' nightly runs.

Update: 11/12/18 - A new record set! At 2: 38AM Weidle came banging through the neighborhood.

Update: 8/19/19. It's 2: 17AM. A new Weidle record. Will they ever fix the screeching brakes on their vehicles? FYI, it's a myth that Weidle trucks are off the road before the AM commute; they're not.

Update: 7/6/21: It's 11: 30pm and Weidle Sanitation is here, only proving they'll come any hour of the night to your home; and you're paying for this service.

Update: 9/19/22: 2: 54AM. During the pandemic Weidle came through at a reasonable 6: 30AM. Hallelujah! I thought it would last and so did some of my neighbors. We were wrong

Moderator: Yes, I've used this service for over a year. And yes, I canceled it due to poor customer service and lack of response to customer complaints.

Had service with Weidle for many years till 2020. Switched because of pickup location issue with them. They refused to pick up behind our home where all other services were picking up. Went to Waste In Time, had great service with them. Then, this past summer of '23, Waste In Time sold our location/route to Weidle. Trash pickup was fine. They picked up out back like other services did - 5 stars for that. 1-star because the entire quarter we had them, they never picked up recycles a single time the entire 3 months. We had to complain every time for someone to come out. They are difficult to get ahold of, but if you do we had a pleasant converse with them. All said, the difficulty in having Weidle pick up where all other services pick up, along with reliability issues, warrant a 2-Star rating.

I canceled my garbage service with this company because the truth is that their employees leave a lot to be desired, they treat the trash cans as if they didn't cost money, they literally leave them on the edge of the sidewalk, not in the place where they find them and when it is windy I have had to go pick them up a block away, they have many restrictions for each type of garbage. Anyway, I don't like how they operate.

I don't understand what's wrong with this company, every month I have to call them two or three times because they don't take the garbage separately, every time they send the bill it goes up and their excuse is that the truck's gas is gone, they already have me tired with this situation and I will do everything possible to make them responsible or return the money if not they will pick it up because that is stealing

I have not have my recycling picked up in weeks. I have called and they keep saying its next week but as you see they are unable to render the service that i have paid a year in advance for.

I have never used theis service however, I had an experience with one of their drivers. It is the driver who does the Richland/Newmanstown area on a Friday morning.
My husband puts our trash out on a Thursday evening. He was at work Friday morning and I had some additional items I wanted to dispose of before our driver picked up our trash.

Due to back and knee problems I walk with a cane and still struggle to walk. Your driver again, (THIS IS NOT OUR DISPOSAL COMPANY) was so kind. He saw me struggling to get the trash out to the end of our driveway. He stopped his truck and came and took the bag from me and, placed it with the rest of our trash. He was so kind to offer to do this especially, since we use another disposal company.

We are happy with our service however, if that changes I would call this company. I want to thank that driver once again. This world would be a much better place if, there were more kind people like this man. I did not get his name but, I do want to thank him and, let his employer know, how kind he was to a total stranger. Your kindness really meant a lot to me.

Our community of townhouses recently switched to Weidle. I am extremely pleased with everything. They come in the early morning every week. Same time every week.
They also return the garbage cans to the curb of the individual houses. Line them up.
This is a HUGE improvement from the previous company. Couldn’t be happier.

Weidle sanitation is a good choice in Lebanon city for garbage removal and recycling.
Good prices and good service.

Weidle sanitation continue to come through my neighborhood at 3am waking everyone up. I have called and was told to leave a message with the manager. He or she has not returned my calls.

I am a homeowner and I have this company for more than 1 year they are the worst company around. I have to call them all the time because they don’t pick up my trash and when they do they leave half of the trash cans with trash or the street full of trash. The cost is not worth the price! I call them make a complaint and they seem to not care today I called them and the customer rep (Becky) that answer the call she was being sarcastic to me and she did not put effort to helping me with my complaint. She said Glen (drivers supervisors) is the one that has to addressed this. They are quick to send a bill out but not care how you are being treated or what quality of services you are getting. I will like to know if the owner is aware of this situation. I am lookin forward on getting a new company around. I will like a call back from the office manager as soon as possible!

Not the same company after Covid. Very difficult to get a hold of anyone when you have a problem, which honestly felt like every month. You are forced to leave a message and then wait until the next day to get a response even when you call during their business hours (8-2 although they advertise 8-4).

We've been customers for their residential trash pickup since we bought our home in 2015. They've never missed a week, have always been professional and courteous in the office when we call in with a question, and their guys even make sure to leave our trash cans neat and orderly when they're done - instead of tossing them down in the street like many of our neighbors' trash companies do. Thanks!

There's a reason they only have 2 stars. After 5 wks of missing our trash pick up. We're done. Unacceptable.

HR appears to be doing a better job of vetting quality professionals and the operations staff seem to be getting better all the time. Costs are skyrocketing for vehicle fleets and operations. Business appears to be functioning better. One of the drivers rescued two kittens that somebody had thrown in the garbage.
It's a tough world out here and there are many dirty jobs - these folks do one of the big ones.