Western Reserve Healthcare and Rehabilitation Center, Erie PA

This place is the worst facility in the world. They continuously ignore doctor’s orders on charts, make huge medication errors, ignore patients who want or need to be cleaned up, often for 4 plus hours. The nursing staff walked off early on one occasion leaving 130 patients without medical attention. The PT staff does not work well with the patient making no progress. I reported this facility to the PA Dept of Health so many times and yet they still operate. God help you if you send your loved one there. That person will get horrible care and there’s nothing you can do about their negligence.

My husband and I had a trip planned from April 29th - May 5th. We were informed this past Wednesday through my mother's Medicaid case worker that Western Reserve would be willing to take my mom for respite care. Plans finalized, etc. Then yesterday, April 27th I was informed by the case worker that Western Reserve would not be taking her. And I'm sure that had to do with the fact that she has Medicaid and not private pay. Trip had to be canceled because of this last minute decision. So thank you Western Reserve for your decision. That was awesome! We appreciate it. Hopefully no one that ever works there or anyone for that matter ever needs a loved one to go to Western Reserve for care. Maybe if you have the money then they'd be willing to care for the elderly. If not, you might as well forget it.

The Nursing Home was easy to find and had plenty of parking. Staff was pleasant and attentive. Very pleased to see our Sister was well cared for and there was no malodorous smells anywhere.

This place Have up And Down I Ben Here since May 23//2022 Physical Therapy Elizabeth and Chris in the other work your Body muscles in Physical Therapy work with you Rebuilding Your Body A Nurses Like Tina the Dark Brown Lady with the Parades in Her Hair Long Yellow and Green had the Power to Teach me how to Transfer from the Wheelchair to the Restroom Facility to Transfer myself to the Bed and And Food is Breakfast 07: 30am Lunch 11: 40 am and Dinner. 5: 00 pm and Yes All the Door's are Lock with a code to inner the and leave the building and each person have to Sign.into the Building
must sign in in front Deck on a Camcorder to get Sticker that goes on there's left hand side the shirt or blouse IN case of a Emergency in the Building the staff can count for who's in the Building and each Resident have use of the phone and Hallway But This place is Like solitaire confinement Like a Chest Game in Life pawns against rooks October 13//2022 Thursday morning Time 03: 09 am And This Facility Have Fire Drill Alarms that Comes on and Shut Down the Hallway By Using Two Big Door's in Each Hallway Automatically For The Safety of the Resident and the Fire Department Comes in and Check the The Safety Equipment as Needed

If I could it would be in the negative for stars! DO NOT COME HERE! You have been warned. They are rude/mean to patients, they take hours to get to you if at all. They feed you foods that you aren't supposed to eat. The technology is pretty non existent. The decor is like from the 70s. This is just a few items.

The staff are SO kind and they genuinely care about their patients. I was there for several days and watched them care for my dad with patience, humor & compassion, despite being overworked and understaffed. Vanessa and Lara especially worked tirelessly the entire time I was there: I would want them caring for my family. The building is old but this place has it where it counts.