Why Buy New Consignment Shop, Chambersburg PA

This thrift store is very large and has a very large variety of items, from furniture, clothing, decorations, electronics, walkers, formal wear to even dog gear. Their prices are more then thrifty store prices, but definately less then buying new in most cases. The quality of items is also better, so your still getting a good deal on quality items by buying here. Clothing prices are about the same as goodwill, but more then Act 2. However Act 2 doesn't have a lot of formal wear or Harley gear of that's what your wanting. Definately worth checking out of you want to get a deal on whatever you need. Did see a review where someone said they cheat you at the register and "add" more than the prices say. That is just flat out wrong and I've never had that happen. If your money is tight just use your phones calculator to add everything up before going up to pay to ensure you have enough and don't spend more than you want to.

Love this place soo much stuff and reasonable prices. If your looking for it they probably have it. Consigning is super easier. A must go to store!

My homie only had a certain amount of money to spend, so before we checked out she made sure to add up all the prices and make sure it was under her budget, I was standing right next to her and saw that the total should’ve been under her budget, but once we checked out it was about 17 dollars over what she had. I gave her a 20 to cover it simply thinking maybe she miscalculated. Once we left we checked over the receipt and it was obvious at least 2-3 dollars were added to each item. They removed all the tags so there was no way of proving it but we know for a fact it should’ve been under her budget because of how careful she was being with her money plus I was there and saw what some of the price tags were and knew that the receipt was not correct for some items. They scam you pretty much and they cover there tracks as well. Also I love how they argue with everyone in the reviews, very mature. Don’t know if it’s a employee doing this and the owner is unaware of it or if that was the owner who was checking us out. Either way I wouldn’t go here if you are trying to save money. Have a great day:)

Wow! If this owners argues like this on reviews, imagine the bad customer service you will get when actually going into the store. I do not in any way know the other 2 reviewers, I was only looking at reviews because I was interested in the store. I'll pass!

Not a customer and I actually will never be one after the responses this company gives to genuine customers reviews. Instead of taking accountability and being the bigger person/ business you decided to deflect and gaslight someone into thinking they were at the wrong store. Clearly she should have been shopping somewhere else in the first place. Absolutely disgusting that a place of business has the nerve to speak out like that. You guys won’t last if I could give this place a zero instead of a one star I would because I cannot believe the comment I just read. Grow up. This company continues to blame the customer for their rude employees and this goes back over a year. Do better or don’t be in business with the public, please and thank you. And if you cannot be professional in your comments to customer reviews maybe don’t comment at all?

Most items are a we bit overpriced. I know it's a consignment store and they have to make their money. I think people are overvaluing their prices making it hard for the shop to maintain their cut and overhead.
I feel like it's more of an upscale Fayetteville flea market.and that isn't saying much.

Faye Juan and their son Christian are awesome people I started selling my merchandise about 12 years ago and I had nothing but good experiences.keep up the good work Barb.

I was a long term customer of this shop and will not be visiting again. Had a very unpleasant interaction with a worker. I had a drink and accidentally missed the sign that said no drinks or food. If I had been asked respectfully to take it to my car I would have complied happily, as I understand store policy. But instead he acted sarcastic, short and rude with me. It almost felt as if he was speaking to a child rather than an adult/customer. As a business student and once a small local business owner, I can not believe how he went about it rather than just respectfully approaching me. Poor customer service abilities.

This has been the most expensive consignment store I've ever visited. Despite having a creditable selection, their prices are unreasonable considering that you could purchase a new item for only a few dollars more.

Also, from scrolling down on their reviews, when someone has left a negative review less than 4 stars, it seems this business will say I'm sorry BUT or have an attitude. I could sense an attitude on the lady that looked to be in her 50s to 60s at the register while I was in browsing, too.